Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 22nd April 2026

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Artificial tree looks great and was delivered the next day,would definitely order again”

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Posted 2 years ago

“I will definitely shop again 👍”

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Posted 2 years ago

“Very helpful throughout the whole process.”

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Posted 2 years ago

“Prices are very competitive and delivery was super quick. Will definitely be a repeat customer!”

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Posted 2 years ago

“Goods as described, efficient delivery service”

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Posted 2 years ago

“Pizza Stone arrived in pieces, no protective packaging and a sarcastic email from Riverside”

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Posted 2 years ago

“Fantastic product, quick delivery.”

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Posted 2 years ago

“Very quick deliver and good price. Will definitely use them again.”

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Posted 2 years ago

“Great customer service. Arranging our delivery was no trouble.”

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Posted 2 years ago

“Excellent products, great telephone service but let down by one of their logistics partners…Palletways. Turned up in 3.5 tonne curtain sided truck, no pallet trolley, asked me to help lift 95kg off which I refused. Got a builder working close by to help and then dumped it outside my front door and left. Complete contrast to FedEx who delivers parasol and took it to back garden!”

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Posted 2 years ago

“I purchased 2 garden chairs. I had excellent and personable service (needed after the courier made a routing error; this was resolved to my satisfaction).”

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Posted 2 years ago

“faultless service an example for all dealers”

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Posted 2 years ago

“Had been looking for this item geo a while and when I found them here, and at such a great price it was a no brainer. The service from riverside was five star.”

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Posted 2 years ago

“Good website and prices are very competitive. The delivery service was good.”

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Posted 2 years ago

“excellent no delay v good packing”

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Posted 2 years ago

“Very pleased with my table chairs and parasol from Riverside, exactly what I wanted. It arrived promptly and the delivery man gladly carried everything from the van, up steps and around to the back of the house.”

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Posted 2 years ago

“Easy to use and order on the website. Fast delivery, excellent service.”

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Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

“Excellent service from start to finish.”

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Posted 2 years ago

“Great customer service as always. Bought a gift voucher, communication is great.”

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Posted 2 years ago

Riverside is rated 4.9 based on 15,966 reviews