Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,960 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item came in next day. Will def use again. Good videos on their site too.”

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Posted 1 year ago

“I wanted a Weber pellet storage bag but nobody had stock. I registered my interest and Riverside advised me when they came back into stock. I bought it straight away.”

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Posted 1 year ago

“Great service and great for price”

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Posted 1 year ago

“Went on the Gozney Pizza Course. Was a great day and picked up some great tips. Would recommend.”

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Posted 1 year ago

“Great product at a good price and fantastic delivery”

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Posted 1 year ago

“Good quality products. Carefully packaged. Arrived at appointed time.”

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Posted 1 year ago

“brilliant day out never done anything like this before worth every penny fantastic course friendly very welcoming brilliant for social networking gives you ideas for cooking ideas and new skills helps with being isolated social disconnection hidden health issues like anxiety and depression going to book up for events in 2024 and off spin to purchase usefull furniture quality and tools thank you for help and support only found u on the internet :-)”

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Posted 1 year ago

“Outstanding service! Could not be better. Shall definitely consider future purchases from Riverside GC. I did however purchase the butane canisters by mistake as the BBQ I bought takes a cyclinder. Annoying to see the Weber Q2200 is different here from across the pond in the USA. So I now have an unwanted 3-pack canister pack! Hey ho, that will teach me to check my research more thoroughly.”

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Posted 1 year ago

“Excellent service highly recommend.”

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Posted 1 year ago

“I was very pleased with the service from this company. It was easy to place my order and arrived very quickly, excellent.”

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Posted 1 year ago

“Good customer service and competitive pricing. Stock availabliity as well”

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Posted 1 year ago

“As always, easy to order, excellent communication and speedy, safe delivery.”

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Posted 1 year ago

“Great prices and delivery was quick. Didn’t send part of my order which wasn’t so good though.”

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Posted 1 year ago

Hi Timothy, Thank you for your review. Your order was sent out in two parcels, it may be that the second part of your consignment has been lost. Unfortunately, we cannot look into issues like this unless we are made aware of them. Please could you send us an email to let us know what you are missing from your order, along with an image of your packing note if you have received one, so that we can look into this further for you. Did you receive both of the two parcels and something was missing from your order or was it that only one of the parcels was delivered? Kind regards, Riverside

Posted 1 year ago

“Large stock of Traeger and Yeti products with the knowledge to back it up. Good social presence means fully upto date with all offers, products and events Delivery always fast and well packaged too!”

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Posted 1 year ago

“This was my first time I've used Riverside very pleased excellent service fast delivery product not over priced good communication and tracking of parcel.”

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Posted 1 year ago

“This is the best place for any BBQ needs”

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Posted 1 year ago

“It was cheaper than most places and the water bottle arrived when expected. Good eco-friendly packaging, so the bottle was as good as it was when it left the shop.”

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Posted 1 year ago

“Cheapest place for the Weber product I bought. And really fast delivery. We received next day! Thankyou”

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Posted 2 years ago

“Riverside, best place I know of for all things bbq. Staff there always amazing, friendly and helpful!”

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Posted 2 years ago

“I have only used Riverside Garden Centre a few times a I live quite a distance from them but when I have bought from them they have been very helpful and efficient. The products I have bought have been of good quality, the price competitive and the delivery has been excellent. I happily recommend this garden centre.”

Helpful Report

Posted 2 years ago

Riverside is rated 4.9 based on 15,960 reviews