Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was looking for a Weber BBQ and easily found your website with a good offer. Placed order on a Sunday received it on Tuesday (just 2 days.) Unit is great and am recommending already to friends,”

Helpful Report

Posted 4 years ago

“I’ve ordered a number of items from riverside I’m happy with them as they pack the goods really we’ll ship the next working day email you when the item has been shipped brilliant customer service well done 👍”

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Posted 4 years ago

“Brilliant Weber pizza stone, excellent dealing with Riverside kept up-to date on the whole process. Delivered on time.”

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Posted 4 years ago

“Great product, great price and delivered within 24hrs. Very happy.”

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Posted 4 years ago

“Excellent speedy service, once again! Thank you Riverside!!”

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Posted 4 years ago

“Incredible service! If you need any Weber products, do NOT go direct to Weber, use these guys, service is incredible! If you’d like to know what I think of going direct to Weber, visit the Weber website and read my review.”

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Posted 4 years ago

“Alexander Rose parasol cover - arrived next day! Excellent.”

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Posted 4 years ago

“As always Riverside have excelled themselves the order comes quickly”

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Posted 4 years ago

“Great. Allows me to use Weber for indirect cooking with a heat shield”

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Posted 4 years ago

“fast delivery, great comms”

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Posted 4 years ago

“Lovely service, one small fault and item was replaced with no fuss”

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Posted 4 years ago

“Best rub on the world”

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Posted 4 years ago

“Excellent service and really fast delivery.”

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Posted 4 years ago

“I ordered on a Thursday lunchtime and my order was delivered the next day, fantastic quick service. Everything arrived as expected, well done Riverside.”

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Posted 4 years ago

“Excellent, prompt service online and on the phone!”

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Posted 4 years ago

“I wanted equipment for a weekend barbecue and Riverside delivered quickly and efficiently so I had all I needed in plenty of time. Very impressed”

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Posted 4 years ago

“Website was easy to navigate, the price of the BBQ competitive and delivery made exactly as promised (ie next day!). Well done Riverside, thank you, I appreciate your good service.”

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Posted 4 years ago

“HI FOUND RIVERSIDE OVER FOUR YEARS AGO. HAVING LIVED I SOUTH AFRICA FOR MANY YEARS I LOVE TO BRAAI RIVERSIDE AS EVERYTHING I REQUIRE TO HAVE A GREAT BRAAI BE IT DIRECT OR INDIRECT BRAAI ALL THE ACCESSORIES ARE AVAILABLE FOR MY WEBER AND WHEN I DECIDE TO TO UPGRADE TO A NEW WEBER RIVERSIDE IS THE FIRST I WILL GO GREAT CUSTOER SERVICE THANK YOU”

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Posted 4 years ago

“I ordered three products for my Weber BBQ. The website was simple to use, but the amazing bit was the speed of dispatch and delivery, all done within 24 hours. Well done and thanks.”

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Posted 4 years ago

“Excellent Service, Promptly Delivered.”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,966 reviews