Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service & fast delivery. Would recommend.”

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Posted 4 years ago

“Very impressed!”

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Posted 4 years ago

“Love the table and very happy with it. No complaints about it at all. Not happy with the delivery process. It got delivered by a pallet line company ~ good from a quality protection of the product. However, the driver basically just dumped a massive pallet in my garden with the boxed table wrapped to it. How am I supposed to dispose of two pallets fixed to each other at right angles. A monstrosity that now sits beside my bins as I have no idea how to get rid of it. Asked the delivery company to uplift them. They told me to deal directly with Riverside. Eh...no...just come and pick it up please!”

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Posted 4 years ago

“Excellent service. Delivery of Alexander Rose parasol and base was down for two-to-four weeks delivery but it was actually only four days. Price was very competitive. First time I have used Riverside and would have no hesitation in doing so again.”

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Posted 4 years ago

“They stock hard to find stuff with swift delivery. 10/10”

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Posted 4 years ago

“Great product good service”

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Posted 4 years ago

“Absolutely beautiful! Been looking fir an artificial outdoor plant for ages then finally ordered ficus. It looks beautiful in our new garden, just what we were looking for!! Delivery time fantastic, perfectly wrapped too!! *****”

Riverside 5 star review on 17th July 2021

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Posted 4 years ago

“Wish all on line retailers were as efficient- arrived almost before I blinked. Nothing missing or damaged. Thank you”

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Posted 4 years ago

“My order came very promptly. I was very pleased with the artificial plant- it looks great on the shelf in the cloakroom”

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Posted 4 years ago

“Prompt service”

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Posted 4 years ago

“Easy to use and informative website and convenient payment system. My grate was delivered in a timely manner. Well packaged. Great experience.”

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Posted 4 years ago

“Good advise on telephone, quick delivery as described. Product excellent. Very happy.”

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Posted 4 years ago

“Excellent srrvice. Quick delivery.”

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Posted 4 years ago

“Excellent product and first class service. I would highly recommend Riverside.”

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Posted 4 years ago

“Great products, and excellent delivery service.”

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Posted 4 years ago

“I have ordered from Riverside multiples times now and the order is always on time or early if anything. Great service and they stock great products. The holy cow BBQ rub is the best Rub ive tried on Briskets or Beef Ribs by Far!!”

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Posted 4 years ago

“Great service and seem to have loads in stock that nowhere else has. Came next day”

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Posted 4 years ago

“Excellent service fast delivery”

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Posted 4 years ago

“On a recent camping trip we saw someone using the Weber Go Anywhere BBQ. Looked perfect, easy to set up and cook on and could also use as a firepit. Had a quick search on the Internet and Riverside had best price and delivery options. Website was easy to use making purchase simple. Arrived on next day delivery. Really pleased with both product and service.”

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Posted 4 years ago

“Took along time to get delivery when I phone to see where it was they said they would phone back and never did but when I got to seal to the right person then everything went well the long wait was during the shutdown but furniture is really good quality”

Helpful Report

Posted 4 years ago

Riverside is rated 4.9 based on 15,961 reviews