Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with them. Service has been prompt and prices are excellent. We use them over our local supplier.”

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Posted 4 years ago

“I have had two orders now and so impressed with the service. Very fast efficient delivery with dpd. Good quality items. Very pleased.”

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Posted 4 years ago

“Easy and clear to use website Fast delivery”

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Posted 4 years ago

“Great speedy service and quality goods.”

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Posted 4 years ago

“Wonderful service of delivery, we have had Weber's for many years and they never fail on producing good cooking. The only downer is the lid is faulty but hopefully this will be sorted out efficiently.”

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Posted 4 years ago

“Excellent service & fast delivery. Would recommend.”

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Posted 4 years ago

“Very impressed!”

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Posted 4 years ago

“Love the table and very happy with it. No complaints about it at all. Not happy with the delivery process. It got delivered by a pallet line company ~ good from a quality protection of the product. However, the driver basically just dumped a massive pallet in my garden with the boxed table wrapped to it. How am I supposed to dispose of two pallets fixed to each other at right angles. A monstrosity that now sits beside my bins as I have no idea how to get rid of it. Asked the delivery company to uplift them. They told me to deal directly with Riverside. Eh...no...just come and pick it up please!”

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Posted 4 years ago

“Excellent service. Delivery of Alexander Rose parasol and base was down for two-to-four weeks delivery but it was actually only four days. Price was very competitive. First time I have used Riverside and would have no hesitation in doing so again.”

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Posted 4 years ago

“They stock hard to find stuff with swift delivery. 10/10”

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Posted 4 years ago

“Great product good service”

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Posted 4 years ago

“Absolutely beautiful! Been looking fir an artificial outdoor plant for ages then finally ordered ficus. It looks beautiful in our new garden, just what we were looking for!! Delivery time fantastic, perfectly wrapped too!! *****”

Riverside 5 star review on 17th July 2021

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Posted 4 years ago

“Wish all on line retailers were as efficient- arrived almost before I blinked. Nothing missing or damaged. Thank you”

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Posted 4 years ago

“My order came very promptly. I was very pleased with the artificial plant- it looks great on the shelf in the cloakroom”

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Posted 4 years ago

“Prompt service”

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Posted 4 years ago

“Easy to use and informative website and convenient payment system. My grate was delivered in a timely manner. Well packaged. Great experience.”

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Posted 4 years ago

“Good advise on telephone, quick delivery as described. Product excellent. Very happy.”

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Posted 4 years ago

“Excellent srrvice. Quick delivery.”

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Posted 4 years ago

“Excellent product and first class service. I would highly recommend Riverside.”

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Posted 4 years ago

“Great products, and excellent delivery service.”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,966 reviews