Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheapest on the market. Free delivery and very quick.”

Helpful Report

Posted 2 years ago

“I priced my Weber barbecue up and Riverside was cheaper than B and Q and Bents.”

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Posted 2 years ago

“No real difference from the normal briquettes so assume its an eco friendly thing. Very good briquettes but would need to be alot better for the environment to warrent the extra cost.”

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Posted 2 years ago

“I have used Riverside many times. Great products & quick delivery”

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Posted 2 years ago

“Great piece of kit. Fast delivery”

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Posted 2 years ago

“Great service and next day delivery”

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Posted 2 years ago

“Decent prices, quick delivery, good range of products.”

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Posted 2 years ago

“Great service and product to keep our BBQ dry and clean , very happy with the customer service and quickness in delivery Thank you”

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Posted 2 years ago

“Obviously very heavy but it needs to be. Great quality but it’s definitely a 3-man job to get the wheels fitted due to the weight”

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Posted 2 years ago

“Delivery was good, quicker than expected, very good price.”

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Posted 2 years ago

“Promised delivery in 3-4 days still not arrived 3 weeks later, I will never deal with this company again. Finally asking for a review when I still haven’t got my order is so insulting.”

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Posted 2 years ago

Hi David, Thank you for your review. Unfortunately, we are not able to assist with order issues that we have not been made aware of. I have taken a look at your tracking information and Parcelforce attempted delivery on the 31st. Your parcel is at the Post Office waiting for you to collect. Kind regards, Riverside

Posted 2 years ago

“Ordered a Weber BBQ, delivery was very quick and prompt. Had an issue with item ordered, which was addresses straight away by helpful staff and rectified. Would order again from Riverside.”

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Posted 2 years ago

“Great customer service and fast delivery. Highly recommend this company.”

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Posted 2 years ago

“Great customer service they dealt with the issue I had immediately”

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Posted 2 years ago

“Bought a bbq smoker from riverside. Good price, and arrived when stated. Good communication.Very helpful delivery guys as well. Would highly recommend.”

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Posted 2 years ago

“Excellent service and great price”

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Posted 2 years ago

“The process to order was simple and effective. The goods described were exactly what I wanted . The delivery was swift and efficient”

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Posted 2 years ago

“Really impressed with Riverside, I had a slight problem with my order, used the online form, and got a reply within 2 hours. Then another in the afternoon to sort a new delivery time, which was the very next day, I was very impressed. correct item delivered as promised and other parcel was taken back at the same time. Nothing seemed too much trouble, polite and helpful at all times. Thank you.”

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Posted 2 years ago

“Very quick turnaround and delivery. Extremely impressive service from start to finish.”

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Posted 2 years ago

“All good ordered over the weekend and delivered on the Tuesday, was kept informed about the delivery date and time and was a good price.”

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Posted 2 years ago

Riverside is rated 4.9 based on 15,961 reviews