Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 22nd April 2026

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very quick postage and exactly as advertised.”

Helpful Report

Posted 3 years ago

“Clear precise site. To order was easy. And.... delivery was spot on time. The product speaks for itself....always use them, especially on smoked salmon”

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Posted 3 years ago

“Wow what great service. Ordered on Saturday BBQ arrived on Monday am. Not a great fan of ordering online but if you could reply on service like this I'd be using it more often. Haven't used the BBQ yet as it's too cold and we are moving house but the contents of the box looks perfect so can't wait to assemble and get cooking.”

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Posted 3 years ago

“Great service, speedy delivery.”

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Posted 3 years ago

“Great price and arrived on time no issues would use again.”

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Posted 3 years ago

“Very helpful lady who answered our queries and helped us buy the accesories we wanted”

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Posted 3 years ago

“After a mix up with delivery, not Riverside but the carrier very prompt service in getting my order sorted, excellent customer service”

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Posted 3 years ago

“Ordered and delivered promptly within 2 days , well informed regarding despatch and delivery date. Delighted with the product. Thank you”

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Posted 3 years ago

“Service was good. Ordered and quickly delivered. Speedily resolved another issue not involving my order, but assisted another customer.”

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Posted 3 years ago

“Great price very quick delivery”

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Posted 3 years ago

“Excellent service great price on my chicken roaster arrived within a few days, I would definitely recommend this company.”

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Posted 3 years ago

“Excellent service, easy to order and delivered quick and on time.”

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Posted 3 years ago

“Really pleased with Riverside. Gas bbq was delivered with two days and in great condition. Would definitely use them again.”

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Posted 3 years ago

“So, fantastic price, delivered within a very short timescale. Updated at every stage of the process and dropped off when they said it would. Very pleased with my purchase. Thank you.”

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Posted 3 years ago

“Unable to offer a review at the moment since I purchased a BBQ course that is not scheduled until April!”

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Posted 3 years ago

“Can't fault the whole process, from ordering to delivery , faultless. Half price deal on a super gas barbeque was irresistible. A very satisfied customer.”

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Posted 3 years ago

“Great product and superfast delivery”

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Posted 3 years ago

“Didn’t receive product, or communication for why not, or a refund.”

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Posted 3 years ago

Hi Euan, Thank you for your review. Unfortunately, we are not able to look into and resolve issues with orders and delivery if we are not informed of them. I have looked at the tracking information for your order and sent you an email regarding it. Please let us know how you wish to proceed. Kind regards, Riverside

Posted 3 years ago

“Great service and a great price.”

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Posted 3 years ago

“What an absolute bargain and a first-class service, will definitely be ordering again.”

Riverside 5 star review on 20th January 2023

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Posted 3 years ago

Riverside is rated 4.9 based on 15,966 reviews