Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of Weber barbecues, and my order arrived the next day. Excellent service.”

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Posted 5 years ago

“Great service and quick delivery”

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Posted 5 years ago

“Excellent service alround”

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Posted 5 years ago

“Fantastic service, good communication and fast delivery. Highly recommended.”

Riverside 5 star review on 1st April 2021

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Posted 5 years ago

“Products delivered efficiently, as described, and bought for a competitive price”

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Posted 5 years ago

“Easy Purchase Process - Great to do Business with”

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Posted 5 years ago

“A favourite of mine. My first port of call for Weber barbeque equipment. The support provided by the regular barbecue tuition sessions is welcome and very helpful. I have attended several over the years and enjoyed every one. The tutor and tuition are extremely good, supported by well organised hands on practical experience of using the Weber barbecue equipment.”

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Posted 5 years ago

“Excellent experience online shopping with Riverside. The website is informative and the whole delivery process was efficient and timely”

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Posted 5 years ago

“Easy to use online ordering process. Very quick delivery. Best deal on the web for a Weber Smokey Mountain.”

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Posted 5 years ago

“Delivered quickly, quality Weber product.”

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Posted 5 years ago

“Good product and good customer service you just need a little more info on the website things like how to do a click and collect.”

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Posted 5 years ago

“This was a great online shopping experience. The website was easy-to-use (I liked the ability to compare products), the service was great (the guy who phoned to arrange delivery was super helpful and friendly), and the whole process was rapid and smooth. Construction of the Weber BBQ was simple enough for my numbskull brother to achieve (the BBQ was a birthday gift for him). I'm pretty sure if he seeks advice on gas cylinders from Riverside, he'll manage to avoid blowing himself up.”

Riverside 5 star review on 31st March 2021

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Posted 5 years ago

“Very pleased with Riverside. Efficient and helpful. Quick delivery. Product just as described.”

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Posted 5 years ago

“Outstanding service provided by Riverside. Every step of the purchase, including postage was clearly set out before the purchase was complete. Swift deliver time too - many thanks!”

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Posted 5 years ago

“Lovely cushions, great quality and arrived quickly!”

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Posted 5 years ago

“Incredibly quick delivery, communication all perfect. Exactly what you want from a website purchase. Thanks!”

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Posted 5 years ago

“Very speedy delivery! Quick and easy. Thank you”

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Posted 5 years ago

“The Alexander Rose chair covers were excellent. Super service - delivered to Northern Ireland very quickly. Can definitely recommend!”

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Posted 5 years ago

“Very bad Customer service from the owner. Waited for a an order to be delivered for 2 weeks was promised twice the driver was picking up concrete posts from their supplier on his way to me. The owner thought it funny that they couldn't fulfil the order. Would recommend MMM in Sheffield rather than these idiots for any fencing accessories you require don't waste your time on this place.”

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Posted 5 years ago

“Brilliant service with next day delivery of my 47cm bbq grill.. look forward to visiting the bbq shop when covid lockdown ends. Thankyou”

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Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews