Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick , and exactly what I was looking for.”

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Posted 5 years ago

“Small problem for paying on line but quickly sorted out by phone call. Delivery proposed 5 - 10 days became delivery the following day.”

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Posted 5 years ago

“Good price for quality garden bench and delivered the next day! Excellent service. Very impressed and pleased. Will definitely consider for future purchases.”

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Posted 5 years ago

“The ordering and delivery were quick and easy and the delivery time was extremely accurate.”

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Posted 5 years ago

“Very quick delivery, great all around. Would highly recommend. Thank you”

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Posted 5 years ago

“Very quick delivery of my new grill. There was a slight issue with the wire rack - Riverside contacted Weber on my behalf and a replacement was sent out very quickly. Excellent service, thank you!”

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Posted 5 years ago

“Very good service from ordering to delivery.Will definitely order from you again.”

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Posted 5 years ago

“Fantastic service and super quick delivery. Items really well packaged and delivery updates really helpful. Also, the best price anywhere for the Weber Pizza Stone.”

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Posted 5 years ago

“Great service and delivery. Very competitive price”

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Posted 5 years ago

“Quick delivery and item as requested. Very happy.”

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Posted 5 years ago

“Happy with the product, but the company is let down by its poor communication. I sent them an email as the item was not delivered when it should of been and I am still waiting for a response.”

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Posted 5 years ago

“Excellent service. Very prompt.”

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Posted 5 years ago

“Disappointed as my partner got confused thinking she was getting briquettes alongside the toys for our kids. £12 for the toy box was very steep and not needed. Package has been stored away and won’t be used. Shame as picture was about misleading”

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Posted 5 years ago

“Would of been great, if only it was packaged in another box for delivery rather than just the box which said what it was all over it as it was a birthday present and that surprise was ruined pretty quickly!”

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Posted 5 years ago

“Pricing model works, delivery worked perfectly & the BBQ... WOW!”

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Posted 5 years ago

“Muy buenos servicio y siempre puntuales!”

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Posted 5 years ago

“Excellent service, thank you 👍”

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Posted 5 years ago

“Very good service by Riverside would recommend.”

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Posted 5 years ago

“Very impressive service. I ordered the barbecue on the Monday and it was delivered on the Tuesday. The staff were excellent and very professional. I found Elie most helpful. Deserved 5stars.”

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Posted 5 years ago

“The best coal I’ve ever used on a bbq - doesn’t burn too quick and lasts a long time x will be purchasing again”

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Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews