Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service! Would highly recommend buying from this company thanks again! Will be buying more from you.”

Helpful Report

Posted 5 years ago

“The ordering and the delivery was easy and was delivered very quickly The product arrived in perfect condition no damage to the packaginh”

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Posted 5 years ago

“Excellent service, really pleased the the bbq, ideal!”

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Posted 5 years ago

“Great service. Products just as described, good quality and fast delivery.”

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Posted 5 years ago

“I think it’s marvellous that you support such a wonderfully worthy cause- I knew I wouldn’t win as I live in CO Antrim but I just wanted to support you Thanks again Sylv”

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Posted 5 years ago

“Good prices, excellent range covering all requirements.”

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Posted 5 years ago

“well we decided to take the plunge and invest in a Weber BBQ. the choice available from riverside and there Online service was excellent, We placed the order and three days received the delivery :) Have used it four times already, Highly recommend riverside.”

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Posted 5 years ago

“Love all products”

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Posted 5 years ago

“Item in stock and fast delivery with great tracking supplied”

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Posted 5 years ago

“website and description accurate, easy ordering, quick delivery, will definitely use again, cant wait for showroom to open so i can visit”

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Posted 5 years ago

“Love Riverside. Great range of bbq products. Great prices. Speedy dispatch and delivery. Have used many times before and will use many times again.”

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Posted 5 years ago

“Excellent service- good price, clear communications, reliable delivery. What more do you need?”

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Posted 5 years ago

“Poor customer service. Paid for next day delivery but did not receive. When I emailed this fact, the reply was dismissive and quoted Ts & Cs. Had to make a phone call and still wasn’t offered any compensation until I asked. I was then begrudgingly refunded the huge sum of £1.51. This was my first order and it will definitely be my last, which is your loss. The customer service department needs lessons on how to give good customer service.”

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Posted 5 years ago

“All for a good cause”

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Posted 5 years ago

“Quality products, great service from Riverside.”

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Posted 5 years ago

“Ordered a garden bench on Thursday morning - delivered to Sheffield on Friday morning - amazing service and kept informed about progress. The bench is superb so well done to the team at Riverside; a masterclass in customer service and satisfaction.”

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Posted 5 years ago

“Great service great BBQ superfamily delivery well done 10/10”

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Posted 5 years ago

“Well packed. Excellent fast service. Arrived less than 48 hours of ordering. Have recommended to friends.”

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Posted 5 years ago

“A fabulous bench delivered in less than 24 hours !!!. Fantastic service !!!”

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Posted 5 years ago

“Great service - products in stock, arrived next day. Can't ask for more.”

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Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews