Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bought as a replacement, Its a good price,Plus it came with tongs, spatula & a rotisa,you know those things that cook a chicken all over. A good deal!!”

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Posted 5 years ago

“Very prompt delivery.”

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Posted 5 years ago

“I have purchased a pizza base and cutter for my son at Christmas and the items arrived promptly and in one box. Obviously I have not yet opened the box !!”

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Posted 5 years ago

“Fantastic business. Great promotions, faultless service. Worst experience had was black Friday was so busy their site went down. Hardly an actual problem is it? 11 out of 10 in my opinion.”

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Posted 5 years ago

“Pleased with the grave posies. Very quick delivery”

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Posted 5 years ago

“Just took delivery of my new 47cm WSM. Really easy to assemble and then slow cooked short ribs for 5.5hrs. Absolutely fabulous and only wish I’d bought one earlier!!”

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Posted 5 years ago

“Good communication and delivery of an item that was as described. Glad I shopped with you.”

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Posted 5 years ago

“Great price and fast delivery, however, the box was very damp (unfortunately), hope the contents are alright when I open it in the spring”

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Posted 5 years ago

“Great price, prompt delivery and prompt answers to queries. Will definitely be using them again.”

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Posted 5 years ago

“Excellent customer service! Fire pit was despatched and delivered very quickly. Updated with couriers details and when to expect delivery. Delighted with the Firepit and would order from Riverside again”

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Posted 5 years ago

“Excellent service over the Black Friday weekend considering the situation. Delivery received in perfect order on the following Monday. Even better was the competitive pricing.”

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Posted 5 years ago

“I ordered this as a Christmas gift and it was dispatched and delivered in a day or so. Very fast, quick and great service”

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Posted 5 years ago

“Great company. Fast delivery. Couldn't ask for more.”

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Posted 5 years ago

“Great service .Looking forward to visiting the shop.”

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Posted 5 years ago

“Fast delivery, product as described would definitely buy from here again.”

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Posted 5 years ago

“Very impressed with Riverside Garden Centre. Item that I ordered arrived promptly with on hassles at all. Would definitely recommend them and will certainly buy from them again. Thank you and hope you all have a happy Christmas and a prosperous 2021 Sandie”

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Posted 5 years ago

“Fantastic service as usual 👌🏼👌🏼”

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Posted 5 years ago

“Quality service and super prompt delivery without a hitch. Top marks”

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Posted 5 years ago

“Excellent service. Videos about which size of BBQ to buy were really useful. Speedy delivery and competitive price.”

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Posted 5 years ago

“Bought a bbq online during a Black Friday sale - great price, really quick delivery and website was easy to navigate. I was surprised that this company is a garden centre from another county to me - better experience than I’ve had with most bigger companies!”

Helpful Report

Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews