RockyCay Reviews

Name: RockyCay
Rating: 4.68

4.7 Rating 233 Reviews

90 %

of reviewers recommend RockyCay

4.7

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

RockyCay 5 star review on 21st February 2022

Joanne Tovey

RockyCay 5 star review on 5th January 2021

Tracey Reeves

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my towels promptly and love them the surf turquoise is gorgeous so soft. Will be back in future.”

Helpful Report

Posted 3 years ago

Hi Julie, many thanks for your purchase and your lovely review!!! We are delighted to hear that you are happy with your new towels : ). Best, Rocky

Posted 3 years ago

“Received two different coloured green towels .”

Helpful Report

Posted 3 years ago

Hi Christine, many thanks for your order and so sorry to hear about this error. We will contact you via email shortly to organise sending you the correct towels on the same green. Rocky

Posted 3 years ago

“Beautiful bright colours and great quality!”

Helpful Report

Posted 3 years ago

“The perfect stocking filler for my teens, love it!”

Helpful Report

Posted 3 years ago

“Great product and fast delivery”

Helpful Report

Posted 3 years ago

Hi Natalie many thanks for the 5 stars review : ). It means the world to us! Rocky x

Posted 3 years ago

“I have just received my purchase from RockyCay and I am very pleased with the items. The delivery was very prompt and the customer service was excellent when I had a query.”

Helpful Report

Posted 3 years ago

Hi Debbie, thank so much for the review it's much appreciated! We are very happy to hear that you are pleased with the towels, delivery and our customer service. It was a pleasure, you are a lovely customer : ) Best, Rocky x

Posted 3 years ago

“Great service, delivered on time”

Helpful Report

Posted 3 years ago

Hi Diane, thank you so much for the 5 star review, it means a lot to us! Enjoy your new towels : ). Rocky x

Posted 3 years ago

“Quick delivery, great colourful towels”

Helpful Report

Posted 3 years ago

Hi Lauren, thank you so much for the review!!! Enjoy your new towels : ). Rocky x

Posted 3 years ago

“Excellent, easy to use website and ordering and delivery, just great.”

Helpful Report

Posted 3 years ago

Hi Judith, thank you so much for the lovely feedback!!! We hope your loving your new RockyCay towels : ) Rocky xx

Posted 3 years ago

“Thank you for the towels One of the Bath sheets, hadn't been caught when stitching the side, so in washing half the side had no hem and frayed”

Helpful Report

Posted 3 years ago

Oh no, so sorry to hear about this Eileen. Our Customer Service team will contact you shortly to organise a refund or towel replacement. Thanks, Rocky

Posted 3 years ago

“Great product soft and absorbent couldn’t be happier. Wash well. Company communication and delivery advice was excellent.”

Helpful Report

Posted 3 years ago

Thank you!!! That's great to hear : ). Rocky

Posted 3 years ago

“These towels wash really well and are nice and soft Service was speedy and after sale service was amazing The colour was lighter than the picture but was nice Thank you”

Helpful Report

Posted 3 years ago

Hi Susie, thank you so much for the great review, it means a lot to us know that you are enjoying your new towels! Thank you for the feedback on the towel picture, I have passed it to our web design team :). Take care xx. Rocky.

Posted 3 years ago

“Thank you RockyCay. Beach and gym towel were a gift and He loved it!”

Helpful Report

Posted 3 years ago

Our pleasure and thank you for your order and the 5 stars! Rocky xx

Posted 3 years ago

“I was so surprised when my delivery of RockyCay bath sheet arrived to find that the quality was so good and when I used it. It was so thick and fluffy it was amazing”

Helpful Report

Posted 3 years ago

“Great towels. Great quality thanks”

Helpful Report

Posted 3 years ago

Thank you so much for the 5 star review Narelle!! It means a lot to us :). Our pleasure and thank you for your order. Take care x. Rocky

Posted 3 years ago

“Your service was exceptional , the quality of the towels are so soft & beauiful . Just a bit disappointed in the colour , it wasn’t true to picture . Otherwise very happy customer .”

Helpful Report

Posted 3 years ago

Hi Pam, thank you so much for your lovely and honest review. We are delighted to hear that you are happy with the towels and apologies about the colour discrepancy. The colour of the towels varies depending of the light in the bathroom . We have the same at home and sometimes they look greener in the morning and bluer at night time... Also, colours can vary upon different screen types. They are gorgeous and top quality towels though, hope you love them for many years to come. Best, Rocky : )

Posted 3 years ago

“The towels were beautifully packaged and the delivery was quick. It dries super quick but it's best used as a drying towel on the side and not as a towel to lay down on. On even a slightly windy day, the weight and texture of the towel means it gets lifted by the wind very easily, you'd need to weigh down all the corners before laying down.”

Helpful Report

Posted 3 years ago

“Ordering and service excellent. Delivery and communication of same was efficient and timely. Product quality also excellent.”

Helpful Report

Posted 3 years ago

Hi Jennifer, thank you so much for the fantastic review!! We are delighted to hear that you are happy with our service and product : ). Take care, Rocky.

Posted 3 years ago

“The towels we have are just lovely. The color/design is beautiful and the towels are so thick and soft to use. Highly recommend at this stage. I haven't washed them after use yet - one wash when we received them and they came up well - so I will wait and see how they are once we have washed them again as to lint loss etc. So far they are amazing and I would order them again.”

Helpful Report

Posted 3 years ago

Hi Bronwyn, we hope you are well and staying safe! Many thanks for the lovely review. We recommend the first wash with cold water. Feel free to reach out before your second order so we can organise a special discount for you : )

Posted 3 years ago

“My wife loved her birthday present, its an awesome towel that doesn't feel like a microfibre dish cloth, LOVE IT”

Helpful Report

Posted 3 years ago

Hi there, thank you so much for the awesome review!! And most importantly, we're delighted to hear that your wife LOVED IT! Happy wife... happy life : )

Posted 3 years ago

RockyCay is rated 4.7 based on 233 reviews