ROK Accessories Reviews

4.60 Rating 336 Reviews
91 %
of reviewers recommend ROK Accessories
Read ROK Accessories Reviews

About ROK Accessories:

We are an independant jewellers, specialising in contemporary jewellery, watches and eyewear. We opened our first store in 1998 and now boast three stores in the Nottingham area. In 2002 we decided to bring our store's concept to a wider audience and www.rokaccessories.co.uk was launched.<br /> <br /> We are passionate about all jewellery and aim to deliver a complimentory selection of both exclusive collections and the hottest brands on the high street, continuously expanding with new and exciting ranges.<br /> <br /> The atmosphere in our stores is friendly, relaxed and informal, creating the perfect environment in which to shop with ease. Our team are experienced and knowledgable and offer a personal and informed service to customers whatever they may looking for, from a gift for a special occassion to a treat for themselves.<br /> <br /> Whether in store or online, you can expect excellent customer service and an exceptional shopping experience.

Phone:

0115 922 1199

Email:

sales@rokaccessories.co.uk

Location:

61 High Road

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Anonymous
Anonymous  // 01/01/2019
I ordered two nomination charms for a friend for her birthday so they needed to be back by a certain time. There was a small problem where one charm wasn't available and I had to choose a new one but obviously no ones to blame , the product happened to go out of stock after I'd ordered it. My only problem was that I was told I would get a free charm tool which I expected with my order but unfortunately it turned up 10 days after my friends birthday which was obviously disappointing! Other than the out of stock dilemma and the charm tool , I had a pleasant experience but unfortunately would not order from ROK again which only comes down to receiving a product late
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Posted 4 years ago
I was happy with the service provided by ROK, but unfortunately the item I ordered was out of stock, but stock was shown on line when I placed my order. Having said that I would use ROK again.
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Posted 4 years ago
Not really happy I was told my order would be with me in 5 working days, instead I received the item after 2 weeks. Happy with the item just not the service.
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Posted 4 years ago
The service was excellent, but the product I bought had an issue with the sizing, as L/XL was no where near the correct sizing.
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Posted 4 years ago
Wrong item delivered
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Posted 4 years ago
Order arrived 1 week later than expected. Emailed several times received no response. Finally received bracelet too late for my mothers birthday it is lovely but very disappointed with the none existent customer service.
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Posted 4 years ago
I had to ring yous after leaving two unreplied e mails as i hadnt received my item after ten days the item was out of stock and i had to wait futher i just think yous could have informed
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Posted 4 years ago
I have already sent one of the items back, as it arrived too late, so waiting for a refund. I reordered another necklace which was also out of stock at the time, but has now arrived. The presentation of the item I was pleased with.
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Posted 4 years ago
Product came in good time and in good condition however I was charged for 2 products (and did receive 2) but only ordered one
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Posted 4 years ago
Not received the correct bracelet. Waiting for a card to be delivered to match the gift.
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Posted 5 years ago
First order never arrived but another was sent out that i did receive
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Posted 5 years ago
Fast and easy to use
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Posted 5 years ago
ROK Accessories is rated 4.60 based on 336 reviews