ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.84

4.8 Rating 614 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 614 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“East booking”

Helpful Report

Posted 1 year ago

“This is the booking only.Apart from a couple of telephone hic cups with a Billy and a Ben yesterday but today spoke to the lovely efficient Karen who sorted out the booking.That is why it is 4 *not 5*”

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Posted 1 year ago

“Very helpful and friendly service.”

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Posted 1 year ago

“Unable to contact via email. No recording machine to inform the company regarding the use of voucher if cruise price exceeds £3000.00 Hope the company will honour the discount voucher.”

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Posted 1 year ago

“Took several attempts but when I eventually spoke to the agent she was friendly and helpful. Second booking with ROL. First was good too.”

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Posted 1 year ago

“Treated well as a frequent customer”

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Posted 1 year ago

“Easy to book but had hoped for regional flight from Leeds - altered to Manchester. First river cruise for me so await to see how good the service is ...”

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Posted 1 year ago

“The travel consultant was most helpful and took great pains to sort out our queries and provided clarification which reassured us immensely!”

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Posted 1 year ago

“OK so far we have not been on a cruise with you yet”

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Posted 1 year ago

“Efficient conversation with your representative during our telecon..... just awaiting feedback from your other people re : flights to Sydney now [i.e. Airport, timings etc]”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Verry good report”

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Posted 1 year ago

“Arranging a forthcoming cruise and being fully conversant with trip in question, answering all relevant details”

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Posted 1 year ago

“Hope it’s going to be good - but a long time coming back to us?”

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Posted 1 year ago

ROL Cruise is rated 4.8 based on 614 reviews