Rollagranola Reviews

Name: Rollagranola
Address: 49 Knowl Piece, Wilbury Way, Hitchin, Hertfordshire
Rating: 4.80

4.8 Rating 2,152 Reviews

95 %

of reviewers recommend Rollagranola

4.8

Based on 2,152 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01462 419 400

Email:

support@rollagranola.com

Location:

49 Knowl Piece,
Wilbury Way,
Hitchin
Hertfordshire
Sg4 0TY

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Rollagranola 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this granola, it’s my favourite. I like the pecan maple trust and my son ( and grandson ) love the almond pecan crunch. Needless to say we eat a lot of granola. Rollagranola use the finest of ingredients and this is evident in the taste. I eat it with fruit and yogurt but also like it sprinkled onto by bran flakes Love it”

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(Hitchin, SG4 0TY) - Posted 10 months ago

“Excellent granola - the best quality ingredients, tastes so good.”

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(Hitchin, SG4 0TY) - Posted 10 months ago

“Recently ordered the Complete Vegan Nootropic Granola and Energize Nootropic Granola and they are both excellent and highly recommended!”

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(Hitchin, SG4 0TY) - Posted 10 months ago

“Bought 3 boxes to try and have to say they were delicious.”

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(Hitchin, SG4 0TY) - Posted 10 months ago

“Amazing!!! Packed full of whole nuts - no sugar and so tasty! The best we have ever had.”

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(Hitchin, SG4 0TY) - Posted 10 months ago

“Great product but looked to get mare and virtually all the 1kg granola options have been out of stock for some time. Ended up shopping elsewhere.”

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Posted 11 months ago

Hey Paul, sorry to hear that you had to shop elsewhere. We were trialing the 1kg packs and they were very well received (more so than we imagined) so unfortunately we did run out of stock very quickly. However, we are hoping to bring them back soon, apologies!

Posted 11 months ago

“Ordered 4 different boxes was happy with products ,could have put bit more in box,delivery was a bit slow,app to order needs to be easy to order,I registered for free delivery when I got to pay postage was added, just found it complicated, and I have already had order, this was my second order”

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Posted 11 months ago

Hi Paul, sorry to hear about these issues but thank you for your honest feedback.

Posted 10 months ago

“I tried the chocolate granola but added a little bit of sugar as I didn't find it sweet enough for my taste. Any suggestions.”

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Posted 11 months ago

Sorry to hear that you found our Absolutely Chocolate granola not to your taste. We would recommend serving with some greek yoghurt, berries and a drizzle of maple syrup! If you're looking for something a little sweeter, then you might like to try our Organic & Nutty, Almond & Pecan Crunch or Pecan Maple Twist.

Posted 11 months ago

“Ordered 3 boxes to try… finished one and looking forward to trying the other two. Efficient service and easy to order”

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Posted 11 months ago

“Loved it , got a few to try and will order more. Cost is an element as to how much I will continue to buy but quality is great”

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Posted 11 months ago

Thank you Geraldine!

Posted 11 months ago

“Great all the ones I have tried have been very tasty great quality really enjoying them.”

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Posted 11 months ago

Brilliant - thank you!

Posted 11 months ago

“Loved the granola, its by far he best i have ever tasted and like your advert says, i am tempted to have more for lunch ! The Organic and nutty, it has great taste and some great nuts etc, its delicous Its a great cereal, well done on a great job. Thank you.”

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(Hitchin, SG4 0TY) - Posted 11 months ago

Wonderful news - thanks so much!

Posted 11 months ago

“Having sampled the end of a friend's box of Healthy Hazelnut, took the plunge and made my first order - HH plus Cool Raspberry. The former is gorgeous, nicely filling and very flavoursome. However, as the world's biggest raspberry lover, I was very disappointed in the Cool Raspberry as I feel it has little taste. I will be ordering again and trying some other flavours. My first order was delayed due to production problems but I understand these things happen.”

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Posted 11 months ago

Thank you for taking the plunge to support Rollagranola! We are pleased to hear that you are a fan of our Healthy Hazelnut granola but sorry to hear that you were disappointed with our Cool Raspberry line. We use pureed fresh raspberry and apple to help bind the nuts and seeds together in this blend. We don't use freeze dried berries or dried raspberries in this line, which makes it quite different from other fruity granolas. We are so pleased to hear that you will be ordering again! We hope you enjoy the other flavours that you decide to try! Huge apologies for the delivery delays with your first order too.

Posted 10 months ago

“DELICIOUS”

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(Hitchin, SG4 0TY) - Posted 11 months ago

Thank you Carol :)

Posted 11 months ago

“After discovering (very painfully) what seems like wood in one of the boxes of granola I contacted the support team to discuss this, with photo evidence. No reply from them but then when a representative contacted me to ask if I was happy with the product I explained I was not and also sent him information of the emails previously sent and he then went silent also. Very disappointed with the granola and more so with the lack of customer care. I have asked for a refund and to return the remaining boxes. No reply.”

Helpful Report

Posted 11 months ago

Hi Lee, Huge apologies for not getting back to your email sooner. I can confirm that a member of the team has now got back to you on this issue and arranged a refund and replacement. We have also forwarded this issue onto our internal Technical Manager, who will review and instigate this further. From the pictures, we are quite sure that the wood is actually apple. Fresh apple is baked for the Zesty Caveman, and then pureed before being added to the mix. It does look like the apple has not been pureed correctly, and therefore dehydrated during the next process. So although not something untoward, we can understand how unpleasant this must have been for you to find. The Zesty Caveman is one of our most popular lines, so we are sorry to hear about your experience and we apologise that you have been unfortunate in this instance.

Posted 11 months ago

“Great products and very tasty indeed. I wasn't over the moon with the customer service though. I ordered my first time batch of five different flavours on the 20th of August and they finally arrived on the 30th after stating 2 day postage which was FREE (Discount) because it was my first ever order. I had messaged after three days because it was a bank holiday, but no reply. I messaged again a few days later, also with no reply. I decided to actually phone....but had to leave a message as there was no answer. I do understand lack of ingredients and other issues that hold up the manufacturing process but a simple message reply or courtesy call would have been greatly appreciated.”

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Posted 11 months ago

So sorry to hear that you were disappointed with our customer service Adrian. We will pass your comments onto the team and follow up with an email too. We are so pleased to hear that you're enjoying your granola! Huge apologies for the delay.

Posted 11 months ago

“Pretty good variety of granola and excellent quality and tasty too. Have tried the Almond and Pecan which is my favourite so far. But have others still to try. Will surely place repeat order once my current stock is over.”

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Posted 11 months ago

“Really good granola 👍”

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(Hitchin, SG4 0TY) - Posted 11 months ago

“Love the various mixes and have the ones I like on subscription now!”

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(Hitchin, SG4 0TY) - Posted 11 months ago

“Excellent service.”

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(Hitchin, SG4 0TY) - Posted 11 months ago

Sorry to hear that you are disappointed with our customer service Martin. A member of our team has been in touch with you via email. Apologies for the delay.

Posted 11 months ago

Rollagranola is rated 4.8 based on 2,152 reviews