“I purchased a product from them a week ago, they have taken my money, but I’ve not received any confirmation at all for my purchase. And when I reached out to them via their website, they haven’t bothered responding. At this point it looks like the birthday present purchase won’t make it. Not impressed at all”
“I already order a chain, it’s a wedding anniversary gift for my wife and prefer fastest shipping method and vip service. My wedding anniversary already gone and didn’t received it. Very bad customer service also”
“Company is a fraud. I ordered a necklace and never received it. I contacted them and they told me they would reach out to the shipping company. It's been over 2 weeks from when the necklace ought to be delivered.”
“I placed an order on November 17th for a Christmas gift. It is now December 23rd and it hasn’t even shipped. This is so unprofessional and ridiculous. DO NOT ORDER FROM ROSEFEELS. I am just hoping to get my money back at this point. Obviously, my mother in law will not be receiving her gift!!! 😡”