Roseland Furniture Reviews

4.5 Rating 22,917 Reviews
89 %
of reviewers recommend Roseland Furniture
4.5
Based on 22,917 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
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About Roseland Furniture:

We are an established family run business based in Cornwall. Together we have nearly 80 years experience within the furniture industry, which we bring to you through Roseland Furniture Ltd.

Our aim is to offer you a vast range of quality, well built, classics that are affordable for everyone. All this is available nationwide across the UK from a large warehouse in Truro.

With our knowledge and experience, we guarantee an excellent service and competitive low prices.

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

How is Roseland Furniture returns process?
(4 years ago)
Greater than 83% of reviewers feedback is Roseland Furniture returns process is easy.
(4 years ago)
D

Returns - Average

50.00%
Industry Average
When I contacted the company, they had a very efficient returns policy which led me to believe that this sort of thing could be commonplace.
- Linda Dean
Sorry to be negative but I was disappointed. The grain transfer on the top was smudged and some of the cut edges were still jagged. I had expected better, £200 for a tv unit is not a small amount to pay. Your website is excellent and promises a quality product. No, I couldn't bear to go through the Returns process. I have smartened it up myself and it looks okay. I was hoping for more than okay. I shall not order from you again.
- Maggi Hutchison
My original order was unfortunately damaged when it arrived and although I received a quick response from Roseland Furniture when I sent a photo as requested on their website, I felt the returns process was slightly long winded as I then had to complete and online form and had to wait for a further reply regarding a replacement.
- Kate Tibbett