“Disappointed. Phoned before ordering to check they had enough stock. Promised dispatch within a few days. Nothing turned up, no update, called and given hazy info and promised a call back to when they know more. Failed to call me and had to call again to chase. Told me 'by mid august' despite promise of having it the next week. Called 16th August and now saying it will be end of month before stock is on hand.
Should have ordered from supplier I previously used without issue. Will go back to that supplier for future purchases. Review will be updated if they bother to do anything to remedy situation.”
“Rather poor customer service made an order at the start of the year with one item being on backorder. Called to find out the lead time and was told 2 weeks so placed my full order, after many emails and nearly 4 months later still don't have it. when requesting an update back in late Feb was told they'd find out and let me know shortly, apparently shortly means never. After chasing it up today was offered a refund for the missing item, Will be taking future business elsewhere from now on.”
“Hello everybody
I bought something here
And long heard nothing until I wrote.
It was said that I still had to pay the fee for mailing to Switzerland.
They hadn't reported.
Then I paid the rest of the money into the same PayPal account.
And they say it didn't arrive.
I have to deposit it in another email address.
I am disappointed that there are so cheeky shops that kidding people.
My guy doesn't trust this shop!
greetings from Switzerland”
