Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,528 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 4,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 5 star review on 11th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, quick and easy :)”

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Posted 10 years ago

“very quick and helpful”

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Posted 10 years ago

“Easy method for complete the insure form”

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Posted 10 years ago

“easy and straightforward to insure and exellantly priced would recommend you. Thank You keith hardwick”

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Posted 10 years ago

“Cheapest one! Seems fine so far.”

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Posted 10 years ago

“Haven't had to make a claim (which is a good thing) So far so good!!”

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Posted 10 years ago

“Just set up insurance for 3 appliances and I'm very pleased with the premiums e docherty”

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Posted 10 years ago

“Really easy Web site to use”

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Posted 10 years ago

“great service give an immediate quote”

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Posted 10 years ago

“Been paying Insurance for two Apple IPhones for both my daughters for nearly a year , when I tried to make a claim for a cracked screen they said that because my daughter was under the age of 16 they have refused my claim saying that I should have read the 'small print ' !!!!! This should have been highlighted when making the quote, they should be ashamed of themselves !!!!!”

Helpful Report

Posted 10 years ago

Hi Lisa, we understand why you feel disapointed and are sorry to hear you have not had a positive experience with Row. We do highlight our terms and conditions during the quote process - a policy cannot be created without them being accepted. If we can be of any help please do contact customer services.

Posted 10 years ago

“Great value for money insurance”

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Posted 10 years ago

“Good price quoted and quick and easy to apply”

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Posted 10 years ago

“Easy to set up new policy. impressed so far”

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Posted 10 years ago

“Really easy Web site to use”

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Posted 10 years ago

“All seems good, easy application and user-friendly web site.”

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Posted 10 years ago

“Good an east to insure my items decent price. The only thing is i want it is in writing on a paper document.”

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Posted 10 years ago

Hi Leigh, thank you for your review. Although we don't send documents in the post (it's what helps us keep our prices so low) you can login to your online portal and download/print the policy information from there. We'd be happy to talk you through this if you need assistance: 0844 3186870

Posted 10 years ago

“Very cheap”

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Posted 10 years ago

“Love the price”

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Posted 10 years ago

“Easy to access online.Easy to purchase insurance required at a reasonable price”

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Posted 10 years ago

“It the best insurance I have seen”

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Posted 10 years ago

Row.co.uk is rated 4.7 based on 4,528 reviews