Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,528 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 4,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 5 star review on 11th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website - quick and easy to use with great quotes!”

Helpful Report

Posted 10 years ago

“When you by insurance from this company it said there is no limit for egged of your item and than when you claim thay says it should not be older then 12 months ,this is scams company and any brand new item you buy its come with 12 months Factory warranty.so you don't have to pay for this .”

Helpful Report

Posted 10 years ago

We are very sorry to hear you are dissatisfied. Row does not claim to insure any age gadget or appliance and the limits can be found within our terms and conditions. Please do contact customer services if we can be of any more help.

Posted 10 years ago

“Really good website, beats other rivals hands down with price.”

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Posted 10 years ago

“very good quick service and best price”

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Posted 10 years ago

“I hope we will good cooperation”

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Posted 10 years ago

“Quick and easy to set up insurance for our household appliances and gadgets and the price was very competitive”

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Posted 10 years ago

“Very good”

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Posted 10 years ago

“goog”

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Posted 10 years ago

“excellent cover for the money”

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Posted 10 years ago

“Really easy to use, easy to understand and very quick sorting the application out. Will recommend to friends and family”

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Posted 10 years ago

“EASY TO APPLY AND NO INTEREST CHARGES WHEN PAYING MONTHLY WHICH I LIKED HOPING I NEVER HAVE TO CLAIM BUT YOU NEVER KNOW”

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Posted 10 years ago

“I think the rest of the reviews must be fake. Worst and most thieving insurance company I've ever experienced. I'm a student without much money and they claimed I was covered up to £700 for my note 4 however they want me to pay £134 in excess otherwise they are not going to validate my claim. Avoid this company like the plague!!!! Dont make the same mistake I did. This amount of deception should be illegal.”

Helpful Report

Posted 10 years ago

Hi Mo, we really are sorry that you feel this way. We aim to make our pricing as transparent as possible. The sum you are being asked to pay is for the remainder of your annual policy, plus the agreed excess. Our customer services team can be reached on 0844 318 6870 if we can be of more help.

Posted 10 years ago

“just bought phone ins for my new samsung...saved 5% buying annually no problems so far”

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Posted 10 years ago

“Good value”

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Posted 10 years ago

“Exception communication and price is second to none happy to take this great cover, well recommended by a friend . Row is the way for a safety net unlike the others they are a real company. Thank you.”

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Posted 10 years ago

“Exception services will strongly recommend to all.”

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Posted 10 years ago

“Very good and easy to use seen most of other sites, but this was the easily the best. Thank you.”

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Posted 10 years ago

“I was looking on the internet for insurance for my mobile phone. I came across ROW and decided their insurance sounded just what i was looking for. No hassle with anything abd so easy to join.”

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Posted 10 years ago

“Not bad for dealing with, only thing is displaying £1.65 for insuring the item then charging £75, bit surprising.”

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Posted 10 years ago

Thank you for the good review! We can insure certain items at just £1.49 per month, but with newer models (and extras such as loss cover) the monthly premiums get a bit higher. Hopefully you're still pleased with the price overall and thank you again for using us.

Posted 10 years ago

“Simple and easy to set up and cheaper than like for like competitors”

Helpful Report

Posted 10 years ago

Row.co.uk is rated 4.7 based on 4,528 reviews