Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,528 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

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Metrics

4.7

Based on 4,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 5 star review on 11th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“......”

Helpful Report

Posted 10 years ago

“Great to setup initially because they are taking your money. However, when making a claim it's like 'guilty until proven innocent'. Just because my microwave broke down 3mths after the claim started they made out I was lying. Yes, great to give you discounts early but getting them to pay out after. GOOD LUCK WITH THAT!!! DISAPPOINTING TO SAY THE LEAST.”

Helpful Report

Posted 10 years ago

We're sorry that you feel disappointed with your experience. We aim to pay out on every claim but must adhere to our terms and conditions to ensure we continue providing great value policies to our customers. If you would like to discuss your claim in more detail please do call our Customer Services team on 0844 318 6870.

Posted 10 years ago

“Thank you”

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Posted 10 years ago

“i haven't yet used my cover , but this site was so easy to set up , without any hassle”

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Posted 10 years ago

“Quality service, good price. We will find out how good and efficient should we need to claim.”

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Posted 10 years ago

“great service , fab price :)”

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Posted 10 years ago

“Amazing costumer service and fair deals Love it ????????????????”

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Posted 10 years ago

“Nice people to deal with. Reference: Row5732801”

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Posted 10 years ago

“No waiting or a trip around the recorded messages. A real time and frustration saver. Very nicely designed web page. Still no chance to judge services.”

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Posted 10 years ago

“Easy to sign up and great discounts.”

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Posted 10 years ago

“Very good cover at a very good price. Smooth buying. Would recommend.”

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Posted 10 years ago

“All seems easy to set up. Not made a claim, but hoping if I have to, that's simple to.”

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Posted 10 years ago

“It was.a quick and simple process”

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Posted 10 years ago

“Great insurance and great cover”

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Posted 10 years ago

“Just opened a policy so yet to see if youz are any good”

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Posted 10 years ago

“the website is really simple to operate and the quotes to policy was really easy”

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Posted 10 years ago

“Easy to use website with very competetive prices and great cover.”

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Posted 10 years ago

“very quick to get insurance, very quick to fill in .”

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Posted 10 years ago

“Good and easy”

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Posted 10 years ago

“Just took out a washing machine insurance policy and they seem to be very good but obviously will know more if an when I come to claim”

Helpful Report

Posted 10 years ago

Row.co.uk is rated 4.7 based on 4,528 reviews