Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,542 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 4,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 2 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beware of the small print if you buy from anywhere other than a UK vat registered site will not pay out. What that has to do with it I fail to see”

Helpful Report

Posted 8 years ago

Hi, sorry to hear you are unsatisfied. Mobile Phones must be purchased from a UK VAT registered shop to be eligible. This is stated in the 2nd stage of our 4 step sign-up process and policies cannot be taken out without first confirming this.

Posted 8 years ago

“Very good value for money!”

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Posted 8 years ago

“Quick, Easy, Simple, Great Value”

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Posted 8 years ago

“I have just taken out an applicance policy for my washing machine, tumble dryer and daughter's mobile phone. It was a very straightforward and helpful website and seems to offer excellent cover for an excellent price!”

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Posted 8 years ago

“I got all the covers I needed at a reasonable cost”

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Posted 8 years ago

“tks”

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Posted 8 years ago

“really easy”

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Posted 8 years ago

“Very quick and easy to use, no hassle whatsoever. Would definitely recommend.”

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Posted 8 years ago

“Very quick and very simple to do, its the easiest thing ive ever had to do when it comes to insurance”

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Posted 8 years ago

“Straightforward,quick half the price off my renewal quote. Ronnie”

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Posted 8 years ago

“Easy to use web site and very competitive rates.”

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Posted 8 years ago

“I've done an insurance plan for £5.99 a month for my TV and when I claimed repair they refused to do it!!! However they charged me.”

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Posted 8 years ago

Hello. Unfortunately as your policy had only been active for 1 day and the incident took place prior to the cover starting, your claim was declined. Under our terms and conditions we cannot provide a refund.

Posted 8 years ago

“Very satisfied with the service will defiantly use again !!”

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Posted 8 years ago

“Quick and easy Axcess”

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Posted 8 years ago

“very quick and very affordable policy with alot of benefits. Thank you”

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Posted 8 years ago

“Easy to use online site. Excellent competitive price. Thank you”

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Posted 8 years ago

“Easy to set up, fab price.”

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Posted 8 years ago

“Very good quick service”

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Posted 8 years ago

“good and very clear web”

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Posted 8 years ago

“Quick and easy to understand.”

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Posted 8 years ago

Row.co.uk is rated 4.7 based on 4,542 reviews