Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,542 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

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Metrics

4.7

Based on 4,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 2 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and straight forward - no complicated jargon. Great price and value for money.”

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Posted 8 years ago

“Just set up my insurance and what a brilliant price to pay”

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Posted 8 years ago

“I have just come into your website, I think is very good.”

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Posted 8 years ago

“Very happy, easy to use & very well priced. Highly recommended”

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Posted 8 years ago

“Easy and simple application process and competitive price”

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Posted 8 years ago

“Took out insurance for my washing machine and dryer and after having had the insurance for just over 1 year my washer started making an odd sound. Submitted claim on 22/1 and sent supporting documentation on morning of 23/1. Had to chase them twice to get them to check supporting documentation was OK. After an initial visit on 02/02 they will then send someone back to change the drum on 14/02. When you have a family and generate a lot of washing you think it's a good idea to pay for a policy such as this so you're not having to wait for ages to get someone local round. Well save your money and pay someone local or a company with better service levels because to wait that long is very poor.”

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Posted 8 years ago

“I am paying nearly 3 times as much to insure my washer and dryer with Domestic and General and they have the nerve to higher the premiums this year? Furthermore I was not even notified about my dryer was up for renewal, they automatically decided to carry on with my washer policy, they got found out and I started looking for and found Row.co.uk after a search for cheaper cover. So far so good. I would definitely recommend on price alone. I will give you an update IF or When I have to call them out :-)”

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Posted 8 years ago

“I decided to get appliance insurance for my washing machine and found Rows website. I found that they were very reasonable in price and covered more in their policies than the standard insurance company. Because they were so good in price and such a helpful, simple website, I ended up insuring a few appliances and a mobile phone under their gadget insurance! I would highy recommend.”

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Posted 8 years ago

“Easy process from start to finish and great price.”

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Posted 8 years ago

“Excellent cover”

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Posted 8 years ago

“very good service”

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Posted 8 years ago

“So easy to arrange, quick & efficient service, and no hassle of being on hold”

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Posted 8 years ago

“Was easy to sort online very happy with service”

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Posted 8 years ago

“Great low premiums and excellent multiple appliance coverage with cool discounts.”

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Posted 8 years ago

“THE PROCESS OF OBTAINING A QUOTE WAS VERY EASY AND UNCOMPLICATED AND THE PRICE VERY COMPETITIVE.”

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Posted 8 years ago

“Simple to get a quote and pay online but a little more complicated to find the small print and what is/isn't covered”

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Posted 8 years ago

“Charging policy is fair and adding relevant information is extremely easy. I cannot comment on claiming as I have only just taken out a policy. Quick, easy and so fair impartial.”

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Posted 8 years ago

“So easy to use and much, much cheaper than anywhere else I'd tried. Can't get better than that!”

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Posted 8 years ago

“Excellent value great website”

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Posted 8 years ago

“Simple straightforward insurance. Who could ask for more? ?? Thank you”

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Posted 8 years ago

Row.co.uk is rated 4.7 based on 4,542 reviews