“I'm happy with the product once assembled and it is working well and doing exactly the job I expected. However the assembly instructions could have been clearer and one of the large number of screws was missing and I had to find a replacement. Not a huge deal but I think you should as standard provide a few surplus screws of each length as they are easy to lose and some are naturally substandard.”
Dear Sam,
Many thanks for your 4 star review. We're pleased to hear that you're happy with your new purchase and that is doing the job as intended. Thank your for your feedback regarding the screws; we apologise for the missing items and adding extras is something that we will look at implementing in the future.
If you ever have any other feedback or have any queries then please feel free to get in touch with our Sales Team.
Kind regards,
Rowlinson Garden Products
“This will be my second time of using a Rowlinson octagonal summer house as a skeleton for my project. Upgrading the roof with cedar shingles, lead flashing and insulation, plasterwork, power and decoration etc creates an excellent result. Of course I spend 3-4x on additional materials, but I am looking forward to th results... here's my 1st attempt and a plan for the currrent 2nd attempt...”
Dear Alan,
Many thanks for your review. We're pleased to hear that this is your second Summerhouse - we wish you all the best with your transformation & please feel free to send us images of the final result! Your previous result looks fantastic.
If you have any other feedback or have any queries, then please feel free to get in touch with our Sales Team.
Kind regards,
Rowlinson Garden Products
Dear Adrian,
Many thanks for your four star review! We're pleased to hear that you are happy with your canopy cover.
If you ever have any further feedback or any queries, then please feel free to get in touch with our Sales Team.
Kind regards,
Rowlinson Garden Products
“Pleased with the ordering and delivery processes. We definitely needed two people to put it together. Two pieces of wood split during assembly; we had to put an extra screw in to secure it.
Overall, for the price, I am very pleased with it.”
Dear Customer,
Many thanks for your review. We're happy to hear that you are pleased with the ordering and delivery process, as well as the overall look and value for money of your purchase.
Should you have any further feedback or any queries, then please feel free to get in touch with our Sales Team.
Kind regards,
Rowlinson Garden Products
“The shed is good value for money. The dark grey that we bought looks really smart. It does look watertight although need to wait for rainy days to see how it holds up can’t see any gaps which is great. The instructions could do with being a little clearer although it is a flat pack shed and therefore does have quite a few parts which is to be expected. Managed to figure it out in the end though. Had to swap the door handle bolts for tamper proof bolts otherwise anyone with a screwdriver could easily undo them which makes the padlock academic Definitely a two person job. Looks great. Really pleased with it.”
Dear Customer,
Thank you for your 4 star review and your other comments. All feedback is greatly appreciated and we will pass your comments on to the relevant departments. We're happy to hear that you're pleased with the look of your shed.
If you have any further feedback or queries then please feel free to get in touch with our Sales Team.
Kind regards,
Rowlinson Garden Products
“Looks nice when put together. Very difficult to tack lining in top level as hardly any room for hammer (there may of course been an easier fix but I couldn't see it). Two of the bottom planks had come free during transit but was relatively easy to fix. Frustratingly, two weeks after buying, price fell by £80.”
Dear Customer,
Many thanks for your 4 star review and your product feedback, we're happy to hear that you are pleased with the look of your purchase when assembled.
Should you have any further feedback or queries then please feel free to get in touch with our Sales Team.
Kind regards,
Rowlinson Garden Products
“Good looking, substantial bench, delivered very promptly. Pre-drilled holes require to be slightly wider diameter if screws are to be properly fitted before the allen key hole burs and becomes inoperative.”
Dear Customer,
Many thanks for your 4 star review - we're thrilled to hear that you're pleased with your purchase!
Should you have any other feedback or queries then please feel free to get in touch with our Sales Team.
Kind regards,
Rowlinson Garden Products
Dear John,
Many thanks for your review! We're happy to hear you think that your new gate is value for money.
If you have any queries or any other feedback then please get in touch with our Sales Team.
Kind regards,
Rowlinson Garden Products
“Easily ordered, great delivery. Took two experienced me a day and a half to put up. No nuts to go with the bolts though. We had to purchase them separately and they're an awkward shape to find nuts that fit.”
Dear Jeff,
Thank you for your review! We're delighted to hear that you are happy with the order process and delivery service, and we're sorry to hear that the nuts were missing from your fixing kit.
If you have any other feedback or any queries then please do not hesitate in getting in touch.
Kind Regards,
Rowlinson Garden Products
Dear David,
Thank you for your positive review! We're thrilled to hear that you're happy with our service, and we hope that you enjoy your new purchase. If you have any other feedback or any queries then please do get in touch with our Sales Team.
Kind Regards,
Rowlinson Garden Products
