R&R Country Reviews

Name: R&R Country
Address: R&R Country Ltd, Hull Road, Hemingbrough, Selby
Rating: 4.89

4.9 Rating 6,108 Reviews

98 %

of reviewers recommend R&R Country

4.9

Based on 6,108 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About R&R Country:

We have over 21 years’ experience within the equestrian and country industry and are dedicated to providing our customers with quality products at competitive prices to ensure you get great value for money.

Starting with a store in Hemingbrough, North Yorkshire, we have since grown into Yorkshire’s largest equestrian and country superstore and have a second store at Melton Mowbray, Leicestershire.

Open 7 days a week, our stores are packed with the latest equestrian and country clothing, safety wear, footwear, saddlery, horse wear, feed, pet products, gifts and much more.

You're sure to receive a warm welcome at our stores, so why not pay us a visit?

Visit Website

Phone:

01757 638555

Email:

info@randrcountry.co.uk

Location:

R&R Country Ltd, Hull Road, Hemingbrough
Selby
YO8 6QJ

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R&R Country 5 star review on 31st March 2025

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful. Items arrived quickly. Item returned credited immediately. Will definitely shop here in the future”

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Posted 3 years ago

“My package said arrived but didn’t and I wrote to customer services and they accuse me of lying and that it was my own fault so definitely will not be buying again”

Helpful Report

Posted 3 years ago

Dear Gemma, Unfortunately we do not feel this review is fair on our part. Firstly, we would like to point out, you did request for this parcel to be 'left in a safe place' on the DPD application. When doing this, DPD warn customers that this is at their own risk and that in following the request through, all customers then become liable for their parcels - a large pop up does appear and DPD have confirmed this with us. As you continued on with this, you then became liable for your parcel. We did not accuse you of lying Gemma, and I am sorry if you do feel this way. We merely stated that as you had selected for your parcel to be left in a safe place, we could not take responsibility for the fact your parcel was not there when you returned home. It is clear in the terms and conditions of DPD and for this reason we cannot take responsibility for this. Kind Regards, Laura

Posted 3 years ago

“Easy ordering and quick delivery.”

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Posted 3 years ago

“Excellent service. Quick click and collect. Pleasant staff.”

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Posted 3 years ago

“Lovely item and super fast delivery”

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Posted 3 years ago

“Fast service, well packaged, great goods for dog.”

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Posted 3 years ago

“Placed an order for a bridle late Sunday night and it arrived Tuesday morning. Excellent service 😊”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Very quick delivery and the noseband was perfect for what I needed.”

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Posted 3 years ago

“Brilliant service and Quick delivery”

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Posted 3 years ago

“Fantastic Service, Fast Delivery And The Item was Well Packaged And Arrived On Time. Would Use This Company Again. My Daughter Was Thrilled With The Complimentary Pack Of Pony Sweets 😀 Many Thanks.”

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Posted 3 years ago

“Excellent service, delivery was on time and it’s great you get a time slot so you know when it’s due to arrive!! Very well packaged and an added bonus for my daughter were the sweets 🐴 Would definitely purchase from R&R Country again in the future… 5⭐️”

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Posted 3 years ago

“Love these shoes. They fit perfectly. Really comfortable. Look stylish, you can dress them up or down depending on outfit. I wore these shoes for London no pain or rubbing after 30.000 steps. Would highly recommend these shoes.”

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Posted 3 years ago

“Super qulity hat an packaged amazingly”

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Posted 3 years ago

“Wow, ordered on Saturday, arrived on Monday! Fabulous service and a little present was in the parcel too. What’s not to like 👍😊”

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Posted 3 years ago

“Amazing customer service with quick and efficient response via email and phone. Very knowledgeable and friendly staff, would 100% shop here again for all my horsey needs from now on!”

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Posted 3 years ago

Hello Danielle, Thank you so much for your lovely review! We are so pleased you found our service quick and efficient :D Have a lovely weekend! Kind Regards, Laura

Posted 3 years ago

“Excellent service. Fast postage and keep you informed of delivery”

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Posted 3 years ago

“Very easy to navigate the website my order arrived sooner then expected and fit perfectly”

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Posted 3 years ago

“Great service and speedy delivery.”

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Posted 3 years ago

“Fabulous service: I ordered the wrong stirrups online and was able to cancel and reorder the correct ones with no hassle. As I was away from home at the time I also asked that the order was not dispatched for a couple of days and again this was no problem - arrived home and stirrups had been delivered a couple of hours earlier - perfectly timed so I could ride that evening. Thank you”

Helpful Report

Posted 3 years ago

R&R Country is rated 4.9 based on 6,108 reviews