“They have good customer services and are legit, but there is a new theme of not paying in the time frame they advertise if you are selling to them. I think if they were more honest they would do better.”
Hey,
Thanks for the feedback! We’re glad you had a good experience with our customer service. Sorry about the delay with the payment—totally understand how that’s frustrating. We're always working on improving and appreciate you pointing it out. If anything like this happens again, just reach out to us and we’ll make it right. Thanks again for your support!
Kind regards,
Ruben
“Took for ever to get paid (Thought I got scammed, didn't save order # like an idiot) BUT got paid almost a full week to receive the payment, but they deserve to have an updated review of it.”
“quick and easy as always. would definitely recommend this site to anyone else looking for gp/items. have been using them for a few years & never any issues. thank you goldmine.”
“I always used to purchase OSRS gold from them without problems. Now they ask for personal verification AFTER you send them payment. So they kept both the money I sent and the gold I paid for. Very deceptive and dishonest trading practices. I'm still waiting for them to send me my refund which they say will take up to 48 hours. It's totally unfair. I tried to contact admin but they're never around when you need them.”
“I used to buy all the time, until they started asking for pictures of my government ID. HAHA yeah right.. Identity theft is not a joke Jim! Watch out for these lowkey scammers.”
Hi,
We noticed that the names you provided didn’t match your PayPal information, so we requested ID verification. Unfortunately, you chose not to provide it, which is why we refunded your order.
Kind regards,
Ruben
“Fast Service. Haven't been banned, and I've been using these guys for over a year. The accounts they have used when trading me gold have all been main accounts. The golds relatively cheap and their bonus loyalty program gives a pretty good incentive to keep coming back. Nice guys 2, very considerate”
“Recently, I had a seamless transaction with an online retailer. From browsing to checkout, the process was effortless. The item arrived promptly and exactly as described. Customer service was responsive and helpful when I had a query. Overall, a fantastic experience that I'd happily repeat. Highly recommended! Traded me with a combat level 126 account with 2000+ total level”
