Hi,
Really sorry for the 20-minute wait! We were on a lunch break when you placed your order, which was noted on our live chat displayโperhaps you missed it. We appreciate your patience!
Kind regards,
Ruben
“Dont buy from this site. They have hidden fees and charge you extra claiming they have no option, but other sites dont seem to have this issue. Been buying from this site for years, but definitely never using it again. Food4RS is where I will go from now on.”
Hi Nick,
You've been buying for years but only now noticed so-called 'hidden fees'? That doesnโt add up. We donโt have hidden feesโeverything is clearly stated at checkout, which may vary by country. If you prefer to save 1-2 cents by buying elsewhere, thatโs your choice, but keep in mind the risks of account bans. Just looking out for you!
Oh and btw if you register an account and save loyalty points which u can exchange for OSRS Items which give u kind of a 10-20% cash back!
Kind regards,
Whoa, thatโs quite the adventure! ๐ From crypto scams to getting saved by a mysterious โLinda Smithโโbut just to clarify, we donโt sell cryptocurrency, we sell Runescape gold! No need for tech recovery agents here, just some safe gold for your adventures! ๐ซ๐ธ Stay safe out there and watch out for those shady messages, folks!
Ps for anyone reading this is a fake review, and we have reported this! ๐
“Horrendous customer service, was lied to about payment delivery after selling 701m gold. Julia stated 0-2 hours, then claimed it would be 6 am the next day before an admin will be online to send payment. Do not use this website.”
Hello Eric,
Apologies for the mistake from Julia. She offered you a refund since the gold couldn't be sent within 2 hours, but you declined. In the end, we're glad you waited and received your payment!
Kind regards,
Ruben
“Just got permanent banned from buying from them. Never had a problem before but I just lost thousands of dollars down the drain and I think it's cuz they used low level the other day and must be bot use or something but yeah accounts gone forever. Smh don't risk it”
Hi TB,
You were most likely not only buying gold from us; otherwise, we would have had other customers banned during that time. We never use level 3 accountsโevery account we trade with is always at least combat level 70, and most are 125-126. Any returning customer can confirm this, which is why they choose us.
We might not have the lowest prices, but our extremely low ban rate makes it worth it!
Sorry again for your loss.
Kind regards,
Ruben
“They have good customer services and are legit, but there is a new theme of not paying in the time frame they advertise if you are selling to them. I think if they were more honest they would do better.”
Hey,
Thanks for the feedback! Weโre glad you had a good experience with our customer service. Sorry about the delay with the paymentโtotally understand how thatโs frustrating. We're always working on improving and appreciate you pointing it out. If anything like this happens again, just reach out to us and weโll make it right. Thanks again for your support!
Kind regards,
Ruben
“Took for ever to get paid (Thought I got scammed, didn't save order # like an idiot) BUT got paid almost a full week to receive the payment, but they deserve to have an updated review of it.”
“quick and easy as always. would definitely recommend this site to anyone else looking for gp/items. have been using them for a few years & never any issues. thank you goldmine.”
“I always used to purchase OSRS gold from them without problems. Now they ask for personal verification AFTER you send them payment. So they kept both the money I sent and the gold I paid for. Very deceptive and dishonest trading practices. I'm still waiting for them to send me my refund which they say will take up to 48 hours. It's totally unfair. I tried to contact admin but they're never around when you need them.”
“I used to buy all the time, until they started asking for pictures of my government ID. HAHA yeah right.. Identity theft is not a joke Jim! Watch out for these lowkey scammers.”
Hi,
We noticed that the names you provided didnโt match your PayPal information, so we requested ID verification. Unfortunately, you chose not to provide it, which is why we refunded your order.
Kind regards,
Ruben
“Fast Service. Haven't been banned, and I've been using these guys for over a year. The accounts they have used when trading me gold have all been main accounts. The golds relatively cheap and their bonus loyalty program gives a pretty good incentive to keep coming back. Nice guys 2, very considerate”
