Sorry for not replying back then! I thought itโd be wise to respond now so new customers can see our explanation. At the time, we werenโt available 24/7 due to a team member being sick, and we couldnโt find a proper replacement who could meet our standards. So, we decided to go offline during those shifts instead.
Apologies again, and weโll do our best to ensure this doesnโt happen again!
Kind regards,
Ruben
Hi,
Really sorry for the 20-minute wait! We were on a lunch break when you placed your order, which was noted on our live chat displayโperhaps you missed it. We appreciate your patience!
Kind regards,
Ruben
“Dont buy from this site. They have hidden fees and charge you extra claiming they have no option, but other sites dont seem to have this issue. Been buying from this site for years, but definitely never using it again. Food4RS is where I will go from now on.”
Hi Nick,
You've been buying for years but only now noticed so-called 'hidden fees'? That doesnโt add up. We donโt have hidden feesโeverything is clearly stated at checkout, which may vary by country. If you prefer to save 1-2 cents by buying elsewhere, thatโs your choice, but keep in mind the risks of account bans. Just looking out for you!
Oh and btw if you register an account and save loyalty points which u can exchange for OSRS Items which give u kind of a 10-20% cash back!
Kind regards,
Whoa, thatโs quite the adventure! ๐ From crypto scams to getting saved by a mysterious โLinda Smithโโbut just to clarify, we donโt sell cryptocurrency, we sell Runescape gold! No need for tech recovery agents here, just some safe gold for your adventures! ๐ซ๐ธ Stay safe out there and watch out for those shady messages, folks!
Ps for anyone reading this is a fake review, and we have reported this! ๐
“Horrendous customer service, was lied to about payment delivery after selling 701m gold. Julia stated 0-2 hours, then claimed it would be 6 am the next day before an admin will be online to send payment. Do not use this website.”
Hello Eric,
Apologies for the mistake from Julia. She offered you a refund since the gold couldn't be sent within 2 hours, but you declined. In the end, we're glad you waited and received your payment!
Kind regards,
Ruben
“Just got permanent banned from buying from them. Never had a problem before but I just lost thousands of dollars down the drain and I think it's cuz they used low level the other day and must be bot use or something but yeah accounts gone forever. Smh don't risk it”
Hi TB,
You were most likely not only buying gold from us; otherwise, we would have had other customers banned during that time. We never use level 3 accountsโevery account we trade with is always at least combat level 70, and most are 125-126. Any returning customer can confirm this, which is why they choose us.
We might not have the lowest prices, but our extremely low ban rate makes it worth it!
Sorry again for your loss.
Kind regards,
Ruben
“I always used to purchase OSRS gold from them without problems. Now they ask for personal verification AFTER you send them payment. So they kept both the money I sent and the gold I paid for. Very deceptive and dishonest trading practices. I'm still waiting for them to send me my refund which they say will take up to 48 hours. It's totally unfair. I tried to contact admin but they're never around when you need them.”
“I used to buy all the time, until they started asking for pictures of my government ID. HAHA yeah right.. Identity theft is not a joke Jim! Watch out for these lowkey scammers.”
Hi,
We noticed that the names you provided didnโt match your PayPal information, so we requested ID verification. Unfortunately, you chose not to provide it, which is why we refunded your order.
Kind regards,
Ruben
“they are scammer i just make an order and they didnt accpet it and told me gonna refund me in 24 hours its has been more than 48 hours and didnt refund me anything 100% scame not recommended them”
Hi Wesam,
We noticed that the names you provided didnโt match your PayPal information, so we requested ID verification. Unfortunately, you chose not to provide it, which is why we refunded your order. All orders are refunded within 24 hours, but depending on your bank or PayPal, it may take an additional 1-2 business days to process. If you check your PayPal, you should see that the refund was already issued.
Kind regards,
Ruben
“I purchased GP and it wasn't a scam on that part. It was a lv126 account that traded me. However, my account received a ban shortly after for RWT which means jagex is monitoring their account and see who trades them.
They recommend to buy items instead to be safe but beware you will be banned.”
“NEVER EVER SELL THEM GOLD !! BEWARE
it took them 26 hours to pay me
i had to wait just because manager was BUSY and TO COME ONLINE !
never selling for this website in my life
The only good thing was the customer service they were very polite”
“not a scam but it took them almost 2 days to pay me for my gp they constantly claim only the admin can make the payments and constantly told me it would be sent in 1-2 hours every time i would contact them my concern is how do you have an admin thats online so infrequently if hes the only one able to make payments definitely need to update the way things are handled on rsgoldmine”
“SCAM SCAM SCAM DO NOT SELL OR BUY ANYTHING.
i've been checking in every 3 hours for my payment, it's been 16 hours now. every single time i've been told the admin is busy, this site is a complete cash grab. all 5 star reviews are anonymous fake accounts to boost rating.”
