Ruby UK Reviews

Name: Ruby UK
Rating: 4.79

4.8 Rating 1,193 Reviews

95 %

of reviewers recommend Ruby UK

Company Reviews

Product Reviews

4,516

Questions

Visit Website

Phone:

01409 231763

Email:

customersupport@ruby-group.co.uk

Location:

Ruby UK LTD Burdon Lane Highampton Beaworthy Devon
EX21 5LX

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Ruby UK 2 star review on 25th March 2025

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to place my order, and kept informed of delivery before and on the day. Impressed I was able to get the wood I needed in just a few days as it was unavailable at my local diy stores.Thank you.”

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Posted 4 years ago

“Good company dealt mainly with web chat about the item I was interested in, very helpful and informative.”

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Posted 4 years ago

“I ordered 36 planks of treated T&G Redwood. Arrived when expected but 9 were damaged in transit. I sent an email with the damage as photo attachments as it was too late to phone and also phoned customer service the next day. Customer service were very helpful and arranged to get replacements sent out along with an extra three planks. These arrived in good condition a week later. Great customer service. Planks are just what I required.”

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Posted 4 years ago

“Arrived with no issue's and emails were prompt”

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Posted 4 years ago

“Spot on. Easy to order. What I ordered. And speedy delivery!”

Ruby UK 5 star review on 31st March 2021

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Posted 4 years ago

“Very fast delivery, great price, quality product”

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Posted 4 years ago

“I ordered some 3m feather edge cladding - I purchased for a private project. Order arrived in good condition, within a matter of days and by a delivery driver prepared to go that extra bit to drop at the rear of my property and not the 'kerbside' as many advertise at the moment. Would purchase from this company again.”

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Posted 4 years ago

“Good quality, no fuss , and easy to order what you need and free delivery . What more could you ask for. Excellent Company.”

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Posted 4 years ago

“Fantastic service, quality wood. Incorrectly ordered too little amount of ship lap. Ruby UK went out of their way to ensure they sped delivery up to get me the extras I had not ordered. Great company”

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Posted 4 years ago

“Really pleased with product, fast delivery”

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Posted 4 years ago

“These came up as the best value on my search (complete with fittings), arrived within 5 days as promised and the weight and quality is very good. I will be ordering the gates for the rest of the smallholder from this site for sure.”

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Posted 4 years ago

“Product as described, kept informed of delivery time , and excellent delivery tracker. Polite helpful delivery man .”

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Posted 4 years ago

“Very pleased with order - items just as described, ordered on Tuesday, delivered on Saturday, wonderful service and really good tracking info. - knew exactly where driver was and when delivery would be.”

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Posted 4 years ago

“Great product very well priced and fast delivery”

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Posted 4 years ago

“As my last order, a great service and excellent product, you can always trust Ruby. I am very pleased with the Rebated Fence Capping Rails, they finish off the fence brilliantly.”

Ruby UK 5 star review on 30th March 2021

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Posted 4 years ago

“Lovely company”

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Posted 4 years ago

“Super quick delivery, well packaged and product in good condition. Looks great 👍”

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Posted 4 years ago

“The plant troughs look great and are very well made, plus prompt delivery. I would definitely recommend this company and I plan to use them again.”

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Posted 4 years ago

“Excellent service with prompt delivery and very good value”

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Posted 4 years ago

“They were delivered very quickly they are very good quality just what we wanted size are perfect”

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Posted 4 years ago

Ruby UK is rated 4.8 based on 1,193 reviews