Ruby UK Reviews

4.8 Rating 1,192 Reviews
95 %
of reviewers recommend Ruby UK
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Phone:

01409 231763

Email:

customersupport@ruby-group.co.uk

Location:

Ruby UK LTD Burdon Lane Highampton Beaworthy Devon
EX21 5LX

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Excellent hand made panels. Very happy with them. They look great. Thank you.
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Posted 3 years ago
Happy to recommend
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Posted 3 years ago
Great Service
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Posted 3 years ago
Timely delivery at a good price
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Posted 3 years ago
Ruby themselves were excellent but the delivery company was not. The 2 young strong men were very reluctant to carry the planters any further than they had to. They wanted to leave them in the car port which is attached to the road but not the house. They were persuaded to take them to the front door but no further as they said they could not enter the property, although our house is detached and they did not need to. We are both over 70 and had to commission someone to move them. Ruby did compensate us for this and say they have contacted the company to stop it happening again.
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Posted 3 years ago
Really happy with my planter purchase. It arrived ahead of schedule and is brilliant quality. I would definitnley order from Ruby UK again.
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Posted 3 years ago
Well made decking planters, good value.
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Posted 3 years ago
Company itself is first class, good prices, very helpful staff. All let down by delivery company. Order arrived missing one piece, company despatched replacement, tracking showed out for delivery then was not delivered. Said not loaded, best bet was driver didn't want to travel for one piece of timber. Took a week to get balance of order.
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Posted 3 years ago
Excellent products that are well made. Great service and delivered on time.
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Posted 3 years ago
Very pleased with my purchase
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Posted 3 years ago
This is the second time I have used Ruby and both times the service has been fast and the goods arrived quickly. I am pleased with the quality of the timber (2x2) I ordered. I will definitely use Ruby again.
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Posted 3 years ago
Love our planter, especially now with colourful plants, of all kinds, blooming beautifully. It was delivered as promised by 2 grand lads. What more could we ask? Brenda Greaves
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Posted 3 years ago
Love the multi tier planter, perfect for the front garden
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Posted 3 years ago
Arrived on time and good quality shiplap , some where split told them about it and they replaced them straight away ,thank your Ruby Timber
Ruby UK 5 star review on 22nd May 2021
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Posted 3 years ago
From initial enquiry to delivery, the service as been excellent. My order of cladding was delivered on the date promised and I was kept informed of the delivery time on the day. The quality of the timber cladding was first rate.
Ruby UK 5 star review on 22nd May 2021
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Posted 3 years ago
Ordered a 6ft field gate online after local suppliers couldn't supply for weeks. Arrived within 3 days as promised. Good price. Great delivery service. Very pleased. Never thought to order timber /timber products on line before, but works well.
Ruby UK 5 star review on 22nd May 2021
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Posted 3 years ago
Great quality products and delivery is excellent as quoted on website.
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Posted 3 years ago
Super company to deal with
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Posted 3 years ago
First time of buying from them and with help from the sales department ordered two planters. They arrived as promised on the predicted day and look nice. Ordering the soil with them saved a trip. Thankyou all
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Posted 3 years ago
My order was taken over the phone, very professional. My delivery date was on time. The van driver was very helpful. In all very pleased and will be using Ruby again. Russell allen.
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Posted 3 years ago
Ruby UK is rated 4.8 based on 1,192 reviews