Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered this very large rug at the weekend and was emailed at once to say it would be in stock within seven days. It arrived with me on Thursday. Excellent service, I was kept informed by email. Great service!”

Helpful Report

Posted 11 years ago

“Excellent rug, first class service, very pleased will certainly recommend your store. Norman Ellis”

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Posted 11 years ago

“Beautiful rug, thick pile, very speedy delivery at a convenient time. All in all a very good experience.”

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Posted 11 years ago

“Communications with this company were very very good, they kept me apprised of delivery dates and were spot on despite the rug being produced in and delivered from Belgium. The rug was as described on the web site (actually surpassed my expectations to be honest). I would not hesitate to recommend them and would definately use them again. Mr R Swayne.”

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Posted 11 years ago

“Quality of the rug was very good. Delivery was very quick and at no extra cost. The website was easy to use. Happy with the service.”

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Posted 11 years ago

“Looked exactly as the photograph. Very pleased.”

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Posted 11 years ago

“Ordered rug online then changed my mind... phoned to change order ... Was answered by very pleasent and helpful lady who dealt with my request promptly. Really speedy email confirmation of order and delivery date. Really delighted with my rug and the service provided. Rachel Mc Guire”

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Posted 11 years ago

“Fantastic service”

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Posted 11 years ago

“Exceptional service from friendly and helpful staff”

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Posted 11 years ago

“This company is fantastic!!! A beautiful rug, one of the best I have seen for such a competitive price!! Delivery excellent, if you are thinking of purchasing a item for your home, I strongly recommend Rug Store!!! Suzanna”

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Posted 11 years ago

“Lovely quality rug”

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Posted 11 years ago

“As good as it looked on the site and arrived in 3 days!”

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Posted 11 years ago

“Good product, good delivery, easy to order happy customer.”

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Posted 11 years ago

“Great Company to deal with. Rugs great quality. Very happy with service provided.”

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Posted 11 years ago

“Good customer care even though my rug was not in stock,they found me one at a another store,that shows they really care about you the customer.”

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Posted 11 years ago

“Fantastic service would not hesitate to buy from again. Smooth transaction and great quality. The slightest inconvenience was even rescinded by free underlay even when not necessary. 5 STARS *****”

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Posted 11 years ago

“very fast efficient service .Rug arrived in a week and was kept informed as to when to expect delivery .In process of ordering another one .”

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Posted 11 years ago

“Very happy with my new rug, thank you”

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Posted 11 years ago

“I had a very good experience ordering from the rugstore north east. The lady i spoke to (Alison), was extremely helpful and I'm delighted with my purchase and the service i received”

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Posted 11 years ago

“Easy order process, kept me informed on stock status and delivery. Got an update to say when delivery would be, and a tracking facility with the courier. Loved the rug - good quality! Would definitely use Rugstore again! Recommended!!”

Helpful Report

Posted 11 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews