Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and good quality carpet. Very pleased.”

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Posted 11 years ago

“fast efficient service and product was exactly what wanted.”

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Posted 11 years ago

“Lovely rug delivered promptly securely wrapped Good communication re delivery from the store .”

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Posted 11 years ago

“Efficient service and kept me well informed. Very pleased with rug”

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Posted 11 years ago

“The company kept me informed at every step, and once the item was in stock (3 days from my order) it was delivered the following day. Good quality for the price. I recommend it.”

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Posted 11 years ago

“Very happy with all aspects of this sale. My rug is beautiful and looks better than its picture could tell. Thank you!”

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Posted 11 years ago

“Easy ordering process, simple communication and timely delivery. Very pleased with the quality of the product and the price paid. One small issue. Delivery company did not offer time on day for delivery so had to stay in all day.”

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Posted 11 years ago

“Received my rug and am very pleased with the quality. Great staff who done everything on their power to sort out delivery that was a little late”

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Posted 11 years ago

“A lovely rug, delivered promptly.”

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Posted 11 years ago

“Great carpet but the service was even better. Not had a prob but confident that it would be quickly resolved. Recommended.”

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Posted 11 years ago

“Delighted with quality and appearance of the rug and with the very quick delivery. Although the anti-slip mat was omitted from the parcel, you immediately put this right and it was received the next day. Excellent service - I have already recommended your web site to friends and would most certainly come back to you for any future purchase.”

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Posted 11 years ago

“fast and free delivery (within a few days of ordering) product arrived undamaged product was of great quality at an amazing price no complaints at all”

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Posted 11 years ago

“Fast and good quality”

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Posted 11 years ago

“Great quality, very good service fast delivery.”

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Posted 11 years ago

“Quick service, friendly staff, would buy from website again.”

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Posted 11 years ago

“We found that the Rugstore was very efficient and kept us informed on the progress of the delivery of our order. When the rug arrived it was as we expected. We are very pleased with the service provided by this online shop”

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Posted 11 years ago

“I've now bought 5 rugs from rugstoreNE. Every one has been excellent. The staff are great - they really know their stuff. I bought a rug recently and wasn't sure how it would look in my room. I was told "take it home, put it down, see what you think. If you don't like it, let us know and we'll give you a refund". Fantastic! The rug was beautiful but wasn't quite right so I ordered a different one via their website and rugstoreNE arranged to have the rugs swapped over and refunded me the next day. Their website is really accurate and shows the colours and design beautifully. If you want a rug, look no further. I'd recommend rugstoreNE to anyone.”

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Posted 11 years ago

“The rug I got is fantastic best buy love it very satisfied”

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Posted 11 years ago

“Very pleased with my rug. Excellent service .”

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Posted 11 years ago

“It was just what we wanted and it was delivered very quickly.”

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Posted 11 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews