Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, competitive pricing, prompt delivery”

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Posted 11 years ago

“better than thought very impressed thanx”

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Posted 11 years ago

“Excellent customer service. Kept well informed about delivery. Very pleased with the rugs. Will definately use again and recommend to friends.”

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Posted 11 years ago

“Parcel arrived promptly and info during order process was good. Very pleased with the rugs”

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Posted 11 years ago

“Most impressed with the range and colours and sizes of rugs available. Delivery was on the day stated. The rugs were accurate for colour and texture as shown on line and I was so pleased with them that I have ordered three more rugs.”

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Posted 11 years ago

“very quick, kept you well informed”

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Posted 11 years ago

“Excellent service and great product”

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Posted 11 years ago

“Kept us informed about tracking of purchase. Very pleased with quality of rug.”

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Posted 11 years ago

“Very good communication with the staff. The delivery was excellent! Would definitely recommend this site to all!”

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Posted 11 years ago

“ANYONE THINKING ABOUT WHICH RUG COMPANY TO BUY FROM CAN DO NO BETTER THAN CHOOSE 'THE RUGSTORE' N.E!! THEIR RUGS ARE BEAUTIFUL, THEIR PRICES VERY FAIR WITH FREE DELIVERY TOO. THEIR FRIENDLY CUSTOMER SERVICE & HELPFUL ADVICE IS AN ADDED BONUS . I'VE BOUGHT 3 LOVELY INDIAN "JEWEL" RUGS FROM THE 'RUGSTORE' IN THE PAST 4 YEARS. THE MOST RECENT 2 DAYS AGO. I WAS KEPT INFORMED AT ALL TIMES REGARDING EXPECTED DATE OF DELIVERY & RECEIVED THE FINAL CONFIRMATION DATE BY TELEPHONE. WHAT'S NOT TO LIKE?? HA! HA!”

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Posted 11 years ago

“This is the 2nd time we have purchased Rugs from Rugstore and again, very well informed on the progress of the order and delivered when promised.”

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Posted 11 years ago

“Excellent carpet, value for money and wonderful fast service - would definitely buy from this company again”

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Posted 11 years ago

“I had made purchases from these before and would not purchase one from anywhere else, i did look at lots of other places and they can not be beaten on the quality and price, the products are of good standard, delivered free and quickly the price is very good for what you get, i have one rug that is more than 2 years old and is in very good condition still so you know they will last well too. I would recommend to anyone they are the best out there”

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Posted 11 years ago

“The inexpensive Greek Key carpets I bought turned out to be much better than I expected for the price, especially with free and fast delivery. The colour is just right, very close to that shown on the website.”

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Posted 11 years ago

“Rug was delivered early, well packed and exactly like the picture. Good value too! Very happy customer :-)”

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Posted 11 years ago

“Great and large selection. Easy to order. No problems with very prompt delivery. Would recommend.”

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Posted 11 years ago

“Exactly what I wanted, when delivery was delayed by only 1 day they let me know the morning before. Lovely rug and I would definitely use this company again. Thank you”

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Posted 11 years ago

“A very happy transaction. Very pleased with the product”

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Posted 11 years ago

“Delivered on time, not bad quality for the money. would use this seller again and would recommend them to family and friends.”

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Posted 11 years ago

“Bought this for my Mum. I really liked It, my Mum loved it! For the price, I was really pleased with Her reaction saying, "Oh, it makes my room look posh!" She lives in a elderly peoples complex with Her own flat. Thank you RugStore NE. Wish I had looked on your sight before ordering off another rug sight and spending over £300.00. What I would have got for that amount of money eh?”

Helpful Report

Posted 11 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews