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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
My first order wasn't what I wanted but after a call I was advised on another choice and it was exchanged with absolutely no problem at all. The second choice arrived today and is perfect. A great big Thank you. I will definately recommend RugStorene to my friends.
Helpful Report
Posted 11 years ago
Ordered Good Friday 18 April and delivered on Monday 28th. Good update communications and delivered by courier on date I was advised. Good service.
Helpful Report
Posted 11 years ago
After much searching around different sites on the internet we found just the rug we wanted at RugStore NE at a much reduced price. We placed the order and were pleased we could use Paypal to make life easier! They advised us by e mail that they had our order and what would happen and kept us abreast of the situation then e mailed when it was on the way. The chap that delivered it was pleasant and helpful and all in all I would give RugStore NE 10 out of 10 and would thoroughly recommend them to everyone. Our rug is perfect, we are really happy with it and it was lovely having such all round customer service!! We will definitely be using them in the future!
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Posted 11 years ago
Your service and product were both excellent - thank you. I found the particular rug I wanted on your website at a good price. I ordered it from you easily and received it promptly. I am very pleased and will certainly look to you first when I next want to buy a rug. W. Hope Bristol
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Posted 11 years ago
I was very impressed with the huge range of rugs available online. The order came very quickly and I was kept well informed. We are moving house shortly and will need more rugs and this is where I will buy them. Considering the price that we paid for the rug we are very very pleased with it.
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Posted 11 years ago
Very quick delivery. carefully packaged. very pleased with products.
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Posted 11 years ago
My carpet runner is excellent quality, reasonable price and was delivered in perfect condition on the day I requested - thank you. I will certainly use Rugstore NE again.
Helpful Report
Posted 11 years ago
Easy shopping experience. Prompt delivery. Purchased two large rugs. Beautiful products. Excellent quality.Very pleased with my purchase. I can highly recommend 'RugstoreNE'.
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Posted 11 years ago
Great service. Got delivered immediately on the next day. Found carpet as seen on the internet
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Posted 11 years ago
Quick response to my order even over a holiday weekend. Order arrived exactly when I was told it would.
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Posted 11 years ago
Very reliable arrived within the time stated,would buy from this company again
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Posted 11 years ago
Excellent service and value
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Posted 11 years ago
Rug is gorgeous, absolutely delighted with it, and was delivered really quickly. Very happy customer and would recommend the Rug Store.
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Posted 11 years ago
So beautiful - I love my rug! Colours online are a bit misleading, but when my rug arrived the colour was so lovely I kept it anyway. Quick, reliable delivery too.
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Posted 11 years ago
A quality rug, we are delighted with it! Great communication with us when the order was slightly delayed over the Easter period. I would definitely recommend RugStore NE
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Posted 11 years ago
Excellent service, arrived well packaged and on time. Would definately use again
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Posted 11 years ago
I was very impressed with the service. Communications were very good and delivery was very quick. I wouldn't hesitate to use again.
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Posted 11 years ago
Good quality product, good price and swift delivery
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Posted 11 years ago
Delivery d. The rug was a beautiful colour and thickness was excellent. very good all round.
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Posted 11 years ago
I ordered a small rug to protect the carpet in our rented home and not only was it perfect for the space it was affordable and lovely. The delivery was very quick and they kept me up to date with when to expect it which was very helpful. I would definitely recommend them to anyone looking for a rug whatever your budget.
Helpful Report
Posted 11 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews