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Runwaysale Reviews

4.4 Rating 511 Reviews
86 %
of reviewers recommend Runwaysale

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Runwaysale 1 star review on 3rd January 2025
Anonymous
Runwaysale 1 star review on 7th August 2024
Naty
Runwaysale 1 star review on 7th August 2024
Naty
Runwaysale 5 star review on 11th March 2024
Nyiko Mashimbye
Runwaysale 5 star review on 12th February 2024
Basetsana Marumo
Runwaysale 1 star review on 5th November 2022
Kirst
Runwaysale 1 star review on 28th July 2022
Cindy Kleyn Saaiman
21
Anonymous
Anonymous  // 01/01/2019
The service and communication is way above and beyond excellent.it doesn’t matter if it’s at night or weekend.they always ready and available to assist it’s like a 24 hours shop.not to mention the quality of the staff they sell and at a very cheap rate.the best online store ever!
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Posted 5 years ago
Great specials and easy to shop👌
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Posted 5 years ago
Thank you Runwaysale and Melina who helped me when the size of the shoes i bought was small she looked fir the bigger size for me even in the warehouse, even though the stock was finished, i am happy for her outstanding help she gave me, i love the way she handled my query. Thank you Runwaysale and Melina.
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Posted 5 years ago
Never ever ever buy from this place! I'm convinced that they sell fakes. I bought an item more than a month ago. Received the item broken and sent it back. It's very difficult for them to respond to you or answer your calls. I'm still waiting for my refund...
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Posted 5 years ago
Excellent service received from Melina after returning an item. Effortless and professional.
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Posted 5 years ago
I love RunwaySale. The brands are high end and I have come across many bargains. The service and whole purchase process is awesome and I always receive communication from the beginning right theough the end. I recently made a purchase where one of the items were not available and I received communication about the item until the situation was resolved. I am a very happy RunwaySale shopper.
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Posted 5 years ago
My delayed order inquiry was very professionally handles by Merina and went out of her way to provide me with all the information. Exceptional!
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Posted 5 years ago
My first time purchasing items online and I got axactly what I 've expected in terms of quality and they delivered on time.....best at communicating with clear response,will definately recommend Runwaysale.
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Posted 5 years ago
My first time purchasing items online and I got exactly what i've expected in terms of quality and delivered on time .....immediate response and very assistful.
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Posted 5 years ago
I think you can be crowned as theeeee best online company.Quality and promp response on every query.Exellent customer service.
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Posted 5 years ago
Excellent services. Quality products. Assistants very helpful. Immediate response. Just love it.
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Posted 5 years ago
Place an order 3 weeks ago and still haven't received my items. I called last week, the lady on the phone said she will get back to me and she didn't. I called again today only to find that my items have been delivered to someone I don't even know.
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Posted 5 years ago
Amazing staff, always efficient and helpful
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Posted 5 years ago
Runway sale has amazing products at unbeatable prices! When i had a return their communication with me was execllent! i order from them all the time :)
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Posted 5 years ago
Whenever I have a query or, in this last instance, needed the status of an order changed in order to request a return, a member from RunwaySale always responds in a prompt and friendly manner: in this case it was Mariska. It really is one of my top online shopping sites because of the great customer service!
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Posted 5 years ago
I had a query regarding merchandise that I purchased and realised there was a price discrepancy, I contacted the Runway sale team and was directed through to Mariska for further assistance. She was efficient and I didn't have to follow up on the progress of my query. Runway sale will definitely see more purchases from me.
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Posted 5 years ago
Mariska was the greatest help when I returned something and didnt know the process. She was kind, patient and didnt treat me like a moron due to my blunder. She replied by instantly and put me at ease. Thank you mariska!
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Posted 5 years ago
Hi there, at my age of 49 going on 50 I welcome being able to buy online and do exchanges. To date I have only had a good experience and hope to keep our relationship going forward like this. Thanks once again always for the updates and feedbacks.
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Posted 5 years ago
Friendly efficient and fast service from Kim,Mariska and Carla! Always prepared to help. Good prices and easy returns. Well packaged with proper receipts! Excellent concept for people at work all day with no time to go shopping
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Posted 5 years ago
Purchased a t shirt twice and asked for a refund telephonically it was done immediately.Awesome service.
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Posted 5 years ago
Runwaysale is rated 4.4 based on 511 reviews