“Great customer service and quick response. Its been 5years buying from runawaysale and each purchased items are of great quality. When I had challenges with my order or return the response/service from the office is very quick. Most of my family members and friends love shopping with runawaysale because of their excellent service!!”
“Great Customer Service! I've had a few issues such as refunds and such but they were all handled excellently. It's why I will always be a loyal customerđź‘Ť”
“I have to say Excellent service đź‘Śđź‘Ś... Wanted to cancel my order so I phoned them... They were so quick to pick up the phone and in less than a minute my order was canceled as I requested. Looove everything about runaway sale... Delivery and the quality of clothes is just superb đź‘Źđź‘Ź”
“Well, personally I don't have a problem with Runway. I've been with them for almost two years and I have to admit their service has been excellent. I've recently returned an order and currently expecting my refund and according to the correspondence I've been having with the Customer Service Manager, I'll be receiving it in the next 3 to 5 working days. So overall, I give them a 5 star rating”
“Well, personally I don't have a problem with Runway. I've been with them for almost two years and I have to admit their service has been excellent. I've recently returned an order and currently expecting my refund and according to the correspondence I've been having with the Customer Service Manager, I'll be receiving it in the next 3 to 5 working days. So overall, I give them a 5 star rating”
“Well, personally I don't have a problem with Runway. I've been with them for almost two years and I have to admit their service has been excellent. I've recently returned an order and currently expecting my refund and according to the correspondence I've been having with the Customer Service Manager, I'll be receiving it in the next 3 to 5 working days. So overall, I give them a 5 star rating”
“Pricing is unbelievable, delivery is quite fast, and if you do have a query they try to sort it out as quickly as possible.
I'm very happy with the clothing, it is exactly as it is published on the website, and who doesn't like opening a parcel you ordered?”
“The excellent service.easy to reach and communicate.if i wud rate i wud give them 120% i have never dealt with a customer service so great.they attend to queries even beyond office hours.i am yappy”
“Runway offers quality products at a very reasonable price. Their customer service are immaculate as I am in business myself. I take account of every detail. I am happy to have found Runway and very impressed with their professionalism yet humble demeanor. Thank you ,for not making this journey with you a bad experience. Quick and efficient as well. Z”
“Returns & refunds process is hustle free. The courier company couldn't collect the item I was returning and a lady from Runwaysale gave me a call to arrange an effective collection. The customer service is the best!! Thank you Runwaysale for reasonable prices and hustle free shopping.”
“An item I paid for was no longer available, Ilse has helped me thoroughly in resolving this.
Thank you Runway for your patience with us as customers.
Shopping has never been this pleasant!”
“It's always a pleasure to shop at Runwaysale, their separate events make it easy to just go to the events that has what you're shopping for. They also go the extra mile in ensuring speedy and hassle free delivery even if the goods are already with the courier company.”
“The service and communication is way above and beyond excellent.it doesn’t matter if it’s at night or weekend.they always ready and available to assist it’s like a 24 hours shop.not to mention the quality of the staff they sell and at a very cheap rate.the best online store ever!”
“Thank you Runwaysale and Melina who helped me when the size of the shoes i bought was small she looked fir the bigger size for me even in the warehouse, even though the stock was finished, i am happy for her outstanding help she gave me, i love the way she handled my query. Thank you Runwaysale and Melina.”
