Rushfaster Reviews

Name: Rushfaster
Address: LEVEL 1, 1-5 LINK RD, ZETLAND, New South Wales
Rating: 4.91

4.9 Rating 504 Reviews

98 %

of reviewers recommend Rushfaster

4.9

Based on 504 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Rushfaster 5 star review on 27th June 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to purchase from. Shipping was quick. Happy to support an Australian business.”

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Posted 3 months ago

Thanks for the great feedback, Mitchell! Super appreciate your support. Cheers!

Posted 3 months ago

“Quick delivery”

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Posted 3 months ago

Thanks, Jimmy! Appreciate your feedback 🙏

Posted 3 months ago

“great customer service, quick delivery”

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Posted 3 months ago

We're so happy to hear you had a great experience with us 😊

Posted 3 months ago

“Quick shipping, great prices”

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Posted 3 months ago

Thanks for the kind words 😊

Posted 3 months ago

“Never had a problem with rushfaster, always found the service to be excellant.”

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Posted 3 months ago

Thanks, Vince! We really appreciate your support and kind words 😊

Posted 3 months ago

“Rushfaster is the site for the discerning traveler and adventurer. Great kit at fantastic prices. Fast shipping and just the right amount of communication to keep you informed.”

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Posted 3 months ago

Thanks for the awesome review, Anthony! We're so glad to hear you had a great experience with Rushfaster. Safe travels! 😊

Posted 3 months ago

“Received my laptop sleeeve and was disappointed to find the bright orange sleeve had a black stain on it that appeared to be grease or something. Immediately contacted Rushfaster as I was heading off the next day overseas for a few months. Their response was a $3 refund as obviously I was unable to return it in time for a swap, How insulting.”

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Posted 3 months ago

Hey Cecily, really sorry about this. We understand the timing wasn’t ideal with your travels, but please reach out to us when you’re back, and we’ll be happy to replace it for you. Safe travels!

Posted 3 months ago

“have used rushfaster for years, i think it started as a clothing commerce site?,! have always had a great service from the team at Rushfaster”

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Posted 3 months ago

Hey Jake, appreciate the support! We’ll keep doing our best to bring you great gear and service. Cheers!

Posted 3 months ago

“Rushfaster is an amazing store that stock all my favourite brands. Great customer service with hassle free returns! Would highly recommend this to anyone who's in Australia and do not have access to all your favourite brands' in country!”

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Posted 3 months ago

Thanks for the awesome review, Omprakash! Appreciate the recommendation 🙏

Posted 3 months ago

“Long time customer and fan of Rushfaster. Rushfaster is a fantastic shop for quality bags and everyday carry gear. Their selection is well-curated, and the product descriptions are detailed and helpful. Shipping is fast, and customer service is responsive and friendly. If you're looking for premium backpacks and accessories, this is definitely a go-to store!”

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Posted 3 months ago

Thanks so much, Norman! We really appreciate your support over the years. Hope to see you again soon! 😊

Posted 3 months ago

“Products are not good and return policy is horrible”

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Posted 3 months ago

Our return policy is free for 100 days. If you're having an issue returning something, please get in touch with us. You will have an email from our CEO in your inbox please search for that and send him an email and he will resolve your issue. Or get in touch with the live chat team and let them know about this comment.

Posted 3 months ago

“Good website fast delivery”

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Posted 3 months ago

Thanks, Jasmine! Appreciate the support 🤞

Posted 3 months ago

“Top notch and Top Class with Top Range and Top peeps.”

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Posted 3 months ago

Appreciate your support 🙌

Posted 3 months ago

“Seamless service, thanks”

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Posted 3 months ago

Thanks, Julian! Glad everything went smoothly. Appreciate your support! 🙌

Posted 3 months ago

“Rushfaster sent this package out super quick and well packaged. I would use them again.”

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Posted 3 months ago

Thanks so much, Lisa! We’d love to help you again anytime 😊

Posted 3 months ago

“Had serious issues with delivery of order... somehow order was lost during Australian Post processing and never shipped. Took almost 2 weeks for Rushfaster to accept parcel as "lost" at which point one of items was out of stock so could not be replaced. Customer service did respond, and I did receive a refund for lost item but almost 3 weeks before receiving goods was frustrating, to say the least. Still, the quality of product(s) stand out and I have since ordered two other items which shipped without incident.”

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Posted 3 months ago

Thanks for your honest feedback, Edward! Sorry again for the delivery issues on your first order, that's definitely not the experience we want for our customers. We appreciate your patience and are glad to hear your later orders went smoothly. Thanks again 🙏

Posted 3 months ago

“Satisfying purchase as always.”

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Posted 3 months ago

Appreciate your support, Charlie! Glad to hear you're happy with your purchase. 😊👍

Posted 3 months ago

“Great customer service.”

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Posted 3 months ago

Thanks, Georgina! We appreciate your support 😊

Posted 3 months ago

“Great service and fast delivery. Pricing is always competitive”

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Posted 3 months ago

Thanks, Lyam! We appreciate your support. 😊

Posted 3 months ago

“Great to communicate with.”

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Posted 3 months ago

Thanks! We appreciate it. 😊

Posted 3 months ago

Rushfaster is rated 4.9 based on 504 reviews