Rydale Clothing Reviews

4.5 Rating 3,107 Reviews

86 %

of reviewers recommend Rydale Clothing

Company Reviews

Questions

Metrics

4.5

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Popular Questions:

Delivery

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Returns

How is Rydale Clothing returns process?

Customer Service

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How is Rydale Clothing returns process?

Helpful Report

(1 week ago)

Greater than 60% of reviewers feedback is Rydale Clothing returns process is easy.

Helpful Report

(1 week ago)

42.86%

Industry Average

“ I ordered a hat, the size of the hat was smaller than what the website stated in its size guide. I went through the returns process, and was almost angry to discover that I had to pay £3 postage to return it (on top of the delivery postage). Not happy at all with this ”

- Anonymous

“ Good fast delivery service but sizing of mens' moleskin trousers purchased was way out. Have previously bought size 34" at shows but these were huge. Returns service too expensive and too much hassle so gave them to my son-in-law. Disappointed and still trouserless! ”

- clive

“ I would never order again from Rydale because of the returns policy. I had to pay £2.99 to return an item that didn't fit. Another inconvenience was that I had to print off my own returns label (I didn't have a printer) then take it to a post office. By comparison Next (for instance) allows you to book a return on their website then a courier collects it the next day. Equally easy with other retailers. ”

- Jacqui W

Rydale Clothing Reviews

Returns - Difficult