Rydale Clothing Reviews

4.5 Rating 1,738 Reviews

87 %

of reviewers recommend Rydale Clothing

Company Reviews

Questions

Metrics

4.5

Based on 1,738 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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How is Rydale Clothing returns process?

Helpful Report

(3 weeks ago)

Greater than 59% of reviewers feedback is Rydale Clothing returns process is easy.

Helpful Report

(3 weeks ago)

33.33%

Industry Average

“ I would never order again from Rydale because of the returns policy. I had to pay £2.99 to return an item that didn't fit. Another inconvenience was that I had to print off my own returns label (I didn't have a printer) then take it to a post office. By comparison Next (for instance) allows you to book a return on their website then a courier collects it the next day. Equally easy with other retailers. ”

- Jacqui W

“ Customer services are very abrupt and unhelpful The company sent incorrect size but denied it was their mistake And told me I would have to pay for the returns even though my account doesn’t state the size ordered I bought item as a gift which arrived in a box scuffed and battered I was a regular customer but will never use again due to very poor customer service ”

- Laurie

“ I am not going impressed that I have to pay for delivery and returns as your sizes come up quite small ”

- Hannah

Rydale Clothing Reviews

Returns - Difficult