“The clothes are poor quality all of my shirts have fallen apart it is like they are made of paper. Initally they seem good quality but I have had them for 2 months and they are all torn. Awful. Will never buy from here again.”
“I bought a suit at 8:15PM and returned to the store (Hyatt Mall in Riyadh) at 10:45PM to meet with the tailor for alternations. They lost this suit within 2.5 hours in the store. Trying to get a refund was another saga. Horrible experience and very unprofessional service. Never more!”
“Terrible -- do not deal with this company! I am a customer residing in the UK and ordered five shirts. Three of them did not fit. Wanted to return, since then they get shipped forth and back with DHL asking for import duties. Sacoor brothers has STILL NOT refunded the amount for the three returned shirts. I spent a lot of time on this and it is still not resolved. I just filed a Dispute form with my bank to investigate and get the money back this way.
Stay away if ordering from the UK. Since BREXIT (Thank You!) it is not worth it dealing with shipments across the border for customers anymore.”
“Good products but lousy, expensive and long delivery! Package was left outside, never saw courier, was not asked for signature!!!
Wanted to send back one artical ( out of 3 ), never got feedback
from customer relations!!!
NEVER MORE!!!!!”
“I am distraught at Sacoor Bros Online service. I made 2 orders online on 9th and 11th April. For both orders there were refunds. The orfer for eth 9th, Sacoor bros ignored several emails and whatsapp messages. They finally took the colelction 7th May. Its 17th May and I have not been refunded. For the order 11th April, I made the return via Saccor's advice on teh 24th April. Today 17th May I still do not have my refund. Their ability to deal with customers in a the appropriate manner online is highly questionable. I like the brand, but I will never shop online with them again.”
“Sacoor one is part of sacoor and it's a shitty brand with no customer value. Bought shirts 5 months ago , formal and all have torn from the middle ...it's like they are made of paper...called sacoor one who refused to exchange ...it's just an over priced brand selling shitty quality clothes....will never recommend it to anyone.”
