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Sail in Greece Reviews

4.5 Rating 547 Reviews
88 %
of reviewers recommend Sail in Greece
Company Reviews Metrics Info
4.5
Based on 547 reviews
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
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About Sail in Greece:

Sail in Greece, is a UK tour operator specializing in small ship cruises and sailing tours within Greece ideal for all ages. A week of epic days whilst cruising the most spectacular Greek islands, such as Mykonos, Santorini, Corfu, Zakynthos and many others on the way. Private boat charter is also available

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Phone:

02032399253

Email:

info@sail-ingreece.com

Location:

Rizountos 16A & Thrakis, Elliniko,
16777

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Sail in Greece 4 star review on 15th July 2017
Nikki
Sail in Greece 4 star review on 15th July 2017
Nikki
Sail in Greece 4 star review on 15th July 2017
Natasha
Sail in Greece 5 star review on 3rd December 2016
Iona Anderson
Anonymous
Anonymous  // 01/01/2019
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Michael Karch, MD
Verified Reviewer
“I made arrangements for a special group ( wife’s 50th birthday) for 19 people on one boat, the Herra. I made the reservation over 1 year in advance. 2 months before the trip ( after our deposit had been made and after flights were booked), I was informed (only by email) that Sail in Greece had made a mistake and had booked our boat with someone else. No single boat for our group was available on our dates and they offered dates only after our kids returned to high school and college. Instead , they offered us two boats ( splitting our group) for an up charge of $6000 Eu. At our cost, not theirs. The 2 boats were supposed to have a kitchen and chef each. Two weeks before our departure, one of our group looked up the boats and saw that nether had a kitchen nor chef. Sail in Greece never let us know this. It was up to us to find this out for ourselves and had we not looked, we would have never known about this significant change. When we called the company, No discount nor rebate were offered as we had already paid for the trip in full. We, at this point, had no leverage. Upon arriving at the port in Corfu at the expected departure date and time, neither boat was in harbor and no one let us know this. I called sail in Greece and they responded by email noting that a sail in Greece representative would meet us in 10-20 minutes to explain why the boats were not ready to board. 1 hour and 10 minutes later, the representative showed up stating that our boats were delayed due to “ Bad weather” and would not be in harbor until 10pm that evening ( 5 hours after the expected departure). “Bad weather “ was the reason for the delay. The weather was perfect with calm seas, a mild wind and no clouds. Clearly this was not the truth. I am disappointed with this company and would highly recommend against booking a trip with them. Their integrity is highly questionable. From start to finish, Simos, their marketing director has been exceptionally poor with communication, vague and often times misleading and untruthful. When asked pointed questions, he skirts the issue and we have come to expect delayed and confusing replies to simple questions. I f you do book with this Sail in Greece, expect beautiful waters and warm pleasant winds; these are the given “ Natural talents of the Greek Islands”. But this is for free. For the hard earned money you will spend on this trip, equally expect disappointment, frustration, mistruths and an significant damper on a once in a life time trip. . I believe they could do better. I believe there are better more honest, companies to book with. Please look for additional comments from my group on this incident. All 19 of us will write about our own perspectives on this trip so please look forward to these upcoming comments. If you have any questions about Sail in Greece consistent paucity of communication , lack of integrity and general poor business standards, please call me at +17607092507. Mike Karch, MD Mammoth Lakes CA USA”
Helpful Report
Dear guest, We sincerely apologize for the mistake we did and from our side we tried all our best to please you and your group, taking into consideration the circumstances, we did our best to please you and the rest of your group. In any case, we sincerely apologize again for the inconvenience caused.
Anonymous
Verified Reviewer
“I would say zero if that were possible. This is a dilapidated malfunctioning boat below deck with no working air conditioning and hellish sleeping conditions for a greek summer day of 30+ degrees. The crew are inexperienced do not understand each others languages and u able to work as a team. Zero understanding of the word hospitality and zero understanding or respect for the fact that we had paid a lot of money for a holiday. Avoid them at all cost.”
Helpful Report
Dear guest, We are deeply sorry to hear that we did not manage to live up to your expectations. Sad to hear that our highly experienced 24/7 hard working crew did not manage to provide you a nice experience on board. As per our a/c on board, please keep in mind that it works till midnight, due to local Greek regulations at the ports. Hope to be able to live up to your expectations on another cruise with us in the near future. Thank you
Vivek
Verified Reviewer
“This was my 2nd cruise with Sail in Greece. The itinerary of this cruise was great, The service that we experienced in both the main dining room and the buffet was excellent. We enjoyed all the food we had in the dining room, Cabin was very clean and the attendant was great. The attendant made sure we had clean towels, soap, glasses and toilet paper. I will choose them again.”
Helpful Report
Nithin Raj
Verified Reviewer
“It was our first ocean cruise. The room had a surprising amount of storage although not large but OK. The bathroom was perfectly clean and the semi-round shower is a nice touch. The staff was amazing and has tried very hard to be accommodating and make things better. The weather was amazing and the Sail in Greece staff were fantastic! Overall it was a good cruise”
Helpful Report
Calliope Galanis
Unverified Reviewer
“Hello, I want to recommend this service because I have been using it for a long time and have not found any big shortcomings. For all the time I have been using this company, there have been only positive moments, so I wholeheartedly want to recommend this company. Experienced managers work here, professionals in their field. And they they know exactly How to please each client and make each client happy I recommend to everyone without exception Thank you for your honest work”
Helpful Report
Evagelos Gataki
Unverified Reviewer
“This is the most beautiful and fashionable ship I have ever sailed on. I like the design of the ship, there is a lot of space here, and thanks to your company, we were shown excellent and pleasant views.”
Helpful Report
Alexa Adamos
Unverified Reviewer
“It was just an amazing cruise, my friends and I were able to have fun there, we liked everything, it was very good. We have experienced so many pleasant emotions, thank you very much!”
Helpful Report
Dionysius Galanis
Unverified Reviewer
“Hello, I was satisfied with everything, so I decided to recommend this server so that you don’t have any doubts about using it. Thank you for honest work and honest cooperation. Recommend”
Helpful Report
Evangelista Halkias
Unverified Reviewer
“I was satisfied with everything, therefore I recommend this company. It is one of the best and is popular with many users. Thank you for such an honest work, you are a profi”
Helpful Report
Yolanda Chloros
Unverified Reviewer
“everything is super everything is cool What other questions can you have? You are better than you, there are no competitors. I want to thank you very much for what you are. I recommend”
Helpful Report
Anonymous
Verified Reviewer
“The best vacation I’ve had! Amazing trips, with fantastic swimming stops. Super good food, really nice crew. Highly recommend!”
Helpful Report
Helmut Schwarz, A-5020 Sbg. Goethestrasse 11/4/16
Unverified Reviewer
“Ihre Reiseleiterin hat uns bei der Ankunft € 80,00 p.P. abgeknöpft für Hafengebühren und Treibstoffzuschlag, obwohl das Alles bei meiner Buchung " INKLUSIVE" angeben, haben nach mehreren Reklamationen zurück bekommen, beim Kapitän war was Freundlichkeit, Auskunftsfreude bzw. Info, Organisation u,a,m, anbelangt, noch sehr sehr viel Luft nach oben, Sauberkeit, Hygiene und Reinlichkeit ließ zu wünschen übrig, das Beste war die Küche, bzw. der Koch (SUPER), und am Ende hat der Kapitän von mir € 33,00 verlangt, für Kaffee, Tee und Wasser (-1x Bier € 3,00); war ebenso bei der Buchung "Inklusive", möchte daher € 30,00 zurück, habe keine Rechnung, da auf dem Schmierzettel sowieso das Meiste unleserlich war, sollte ich den o.a.Betrag nicht erhalten, muß ich es akzeptieren, kann ich Ihnen jedoch versichern, daß ich mit "sail in greece" nie mehr eine Kreuzfahrt unternehmen werde. MfG. H.Schwarz”
Helpful Report
Lieber Gast, Es tut uns leid zu hören, dass wir Ihre Erwartungen nicht erfüllt haben. In Bezug auf unsere örtliche Steuer sind 80 Euro korrekt, die bei Ihrer Ankunft in bar zu zahlen sind. Es tut uns leid zu hören, dass Sie von Ihrem Reisebüro nicht informiert wurden. Zu guter Letzt sind Tee, Kaffee oder Wasser während unserer Kreuzfahrt nicht inbegriffen, all dies kann an unserer Bar an Bord bestellt und bezahlt werden. Vielen Dank
Andela Andino
Unverified Reviewer
“I really liked this cruise, it caught my attention, and I boldly recommend it. It was a pleasant experience.”
Helpful Report
Kostantinos Lekas
Unverified Reviewer
“It was a fantastic experience, I really liked it, they provided full support and everything necessary, the cruise met all our expectations. It was really very good. We were able to spend this day very well. We ate delicious food and admired the beautiful views. The cabins on the ship are large and comfortable, everything is clean, the design of the ship itself is attractive, everything looks expensive and beautiful!”
Helpful Report
Nithin Raj
Verified Reviewer
“Most staff were very friendly and helpful, however difficult to understand at times. The food onboard was better than I thought it was going to be. Boarding and disembarking the ship was brilliant, very well organised and an easy process... very clean and well-kept cabin, size was bigger than I expected. All in all, this cruise is great for adults who love to drink and party and laze around in minimal attire and speak freely with every second word being profanity.”
Helpful Report
David Edwards
Unverified Reviewer
“A good cruise turned out, the price is quite small, we recommend everyone to have a good time.”
Helpful Report
Angelina Agathangelou
Unverified Reviewer
“I love that they were able to arrange such a wonderful cruise for us. It was my 1st cruise and I was very happy. It was a very good ship, I spent time there with great pleasure. I can safely recommend contacting them. The staff is polite and they really deserve your trust. The food is delicious and excellent, the cabins are also large and comfortable, we were able to relax.”
Helpful Report
Anand Pv
Verified Reviewer
“I chose this cruise because I wanted to do something special for the whole family for the holiday. My family enjoyed many of the features of the ship. The service in the main dining room was fantastic as always. The food was well presented and good. The entertainment was also good.”
Helpful Report
Anonymous
Unverified Reviewer
“Ich kann all die guten Rezensionen wirklich nicht verstehen. Wir waren mit der Harmonia unterwegs. Der „Onboarding Prozess“ war eine Katastrophe, wir wurden 4 Stunden ignoriert, bis wir endlich Infos bekommen haben. Dann wurde uns erst mitgeteilt, dass wir erst am nächsten morgen losfahren und das Abendessen ausfällt. Auch die ganze Reise über wurden wir nie über den Tagesablauf oder ähnliches informiert. Der Kapitän war unfreundlich und grimmig. Das Schiff war in sehr schlechtem Zustand und musste ständig unterwegs repariert werden. Die Kabinen sind sehr alt, muffig und nicht sehr sauber. Die Getränkepreise auf dem Schiff sind sehr teuer. Wir hatten fast keine Nacht Strom, auch nicht wenn wir im Hafen waren. Es gab die ganze Reise über nur kaltes Wasser. Das einzig wirklich gute war das Essen sowie die Route. Wir können Sail in Greece nicht weiterempfehlen und können nur davon abraten.”
Helpful Report
Lieber Gast, Es tut uns leid zu hören, dass wir Ihre Erwartungen nicht erfüllen konnten. Wir möchten Sie darüber informieren, dass unsere Check-in-Zeit um 17:00 Uhr ist, daher ist ein früherer Check-in nicht immer möglich. Unsere Crew hält sich über unser Tagesprogramm an Bord auf dem Laufenden und informiert unsere Gäste täglich auf Englisch, aber nicht auf Deutsch. Daher schätze ich, dass hier das Kommunikationsproblem liegt, auf das Sie während Ihrer Kreuzfahrt gestoßen sind. Wir bieten während unserer Kreuzfahrt rund um die Uhr heißes Wasser und die Barpreise unserer Getränke sind sichtbar. Wir verstehen, dass sie teurer sein können als der Kauf von außerhalb, aber bitte bedenken Sie, dass die Bootspreise normalerweise etwas höher sind als üblich. Last but not least gibt es tatsächlich Häfen, die wir während unserer Kreuzfahrten anlegen, die keinen Strom vom Ufer liefern, und nach Mitternacht gibt es keinen 220-V-Strom auf dem Boot, aber alle Ihre Kabinenlichter und Toilettenanlagen funktionieren ordnungsgemäß. Vielen Dank
Sreejith K P
Unverified Reviewer
“It was an amazing holiday for us. The cruise allowed more freedom for us, so we really enjoyed it. Bar counters were great. Ship entertainment was excellent. The shows were all good. We did a buffet for breakfast and lunch and the selections were vast and always delicious.”
Helpful Report
Sail in Greece is rated 4.5 based on 547 reviews
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