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Salon Pro Sales Reviews

4.8 Rating 142 Reviews
96 %
of reviewers recommend Salon Pro Sales
4.8
Based on 142 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email
Read Salon Pro Sales Reviews
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Phone:

0208 951 9696

Email:

info@salonprosales.com

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I bought my 1st one and it stoped working after 6 months, I had to spend 172.00 to ship it back then they replaced it and it died after a year and a half! Highly disappointed. Won’t buy from this
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Posted 1 month ago
Bought the most expensive Halo on April 11,2024 Today is July 24, 2024..Lasted 3 1/2 months. Timer and heating will not work.. We use this unit probably four times a week.. Small business.. So I chatted, and they tell me I have to pay $500 deposit to get a new one.. But they would Reimburse me after they get the one that doesn't work.. I also have to cover the shipping cost .. I am very, very disappointed in how they handled things, I get that this happens to some people from time to time. But after reading some reviews, I think it's happening a lot..
Salon Pro Sales 1 star review on 24th July 2024
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Posted 4 months ago
I bought a nearly $600 color processor. Got it in July it broke by December. The heating unit popped and wouldn’t get hot. The customer service is horrible. It’s still under “warranty” but they want to charge me $36.63 for a “free” box to then ship them the unit to fix or replace. The shipping cost to send the box back would be $77.63. Which is comical because I spent $35 in shipping when I purchased the unit. Their second option was to pay $300 send me a new unit and then put my broken one in the box and pay $77 to send it to them… its going in the trash and I will never spend another dollar with salonpro again
Salon Pro Sales 1 star review on 18th April 2024
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Posted 7 months ago
I bought the Orbiting Halo from SalonPro. It sparked and blew out the power within only a couple of months from purchasing. Fortunately no one was hurt. The company does NOT stand behind its product. Would only offer 20% off a new purchase.
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Posted 1 year ago
Avoid ordering from this company, as they don't send out all your order, do not give a refund or postage item out....then ignore your emails....Be Warned....Stealing your money....
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Posted 1 year ago
Excellent service, great prices! Would buy from again, no question.
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Posted 3 years ago
Thanks! Always here if you need us!
Posted 3 years ago
I had personalised customer service when ordering in a special order harddrive. Nick updated me daily on the progress of the order and offered me accurate delivery dates. Extremely helpful and great customer service!
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Posted 3 years ago
Thanks Theo, we are happy to help anytime!
Posted 3 years ago
Top-notch kit, excellent service, friendly and helpful team.
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Posted 4 years ago
Great, as ever!
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Posted 5 years ago
Glad we could once again sort all your storage needs!
Posted 5 years ago
Always a great service! Fast, reliable, helpful, competitive pricing. What’s not to love?!
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Posted 5 years ago
Thanks for the lovely words!
Posted 5 years ago
Quick and realiably Salon Pro Sales go the extra mile.
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Posted 5 years ago
Thanks, anytime!
Posted 5 years ago
Fast service much appreciated.
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Posted 5 years ago
Thank you Richard! Happy to help.
Posted 5 years ago
Fantastic client care as always, very speedy ordering and next day (free!) delivery to Soho. Brilliant as always.
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Posted 5 years ago
Always a pleasure, thanks!
Posted 5 years ago
great swift service, always happy!
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Posted 5 years ago
Thanks! Glad we could help!
Posted 5 years ago
Great service, as aways.
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Posted 5 years ago
Thanks! Give us a shout if we can help you again.
Posted 5 years ago
Great prices. Excellent service.
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Posted 5 years ago
Thanks! Happy to help.
Posted 5 years ago
Their the best!!! Never let me down and cant be beaten on price. EVER!
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Posted 5 years ago
Wow! Thanks for the kind kind words! :)
Posted 5 years ago
Thanks you!
Posted 5 years ago
Professional, friendly, brilliant!
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Posted 5 years ago
Thanks! Always happy to help!
Posted 5 years ago
Fast and friendly, this is what we want. Also, should you need it, the after sales service is fantastic.
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Posted 5 years ago
Thank you!
Posted 5 years ago
Extremely reliable, always happy to help.
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Posted 5 years ago
Thanks! Always a pleasure!
Posted 5 years ago
Salon Pro Sales is rated 4.8 based on 142 reviews