Samuel Windsor Reviews

3.27 Rating 33 Reviews
55 %
of reviewers recommend Samuel Windsor
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Phone:

0871 911 7044

Email:

customerservice@samuel-windsor.co.uk

Location:

Unit 6, Industrial Estate

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Anonymous
Anonymous  // 01/01/2019
I received the Summer Sale catalogue and the shirts were 3 for £40.00. However when I tried to check out the total was £ 59.57.
How misleading!!
Posted 3 months ago
I recently bought some shoes. They look good. The website said to buy a 1/2 size smaller than what you normally buy for US customers. I followed their advice. When I wore the shoes today I could practically walk out of the shoes. They run big on the size. I went to the website to contact them and do not see any contact info except a phone number listed that claims to charge you a fee for contacting them.
Posted 2 years ago
The item I ordered was not delivered but returned to them. Instead of resending it back to me they sent it to another customer. When I said I still wanted it they told me it was now out of stock and they were not getting any more in.
Posted 2 years ago
Good seem an OK quality but customer service can be appalling and quality control is slack.
Repeated returns of shoes for a number of reasons but quality-checking prior to dispatch would put an end to the problems.
Customer Service is OK if you get one of the helpful female operators but the man I've spoken to a couple of times is rude and just could not care less. In future, if I have an issue then I'll hang-up if a male voice answers the phone.
It's a real shame because, when perfect, the products ARE good quality and well priced.
Posted 3 years ago
Samuel Windsor is rated 3.27 based on 33 reviews