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Santander Reviews

1.3 Rating 573 Reviews
8 %
of reviewers recommend Santander

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Santander 2 star review on 12th April 2025
Luis
Santander 1 star review on 10th April 2025
Dalot Pete
Santander 1 star review on 24th March 2025
Christina
Santander 1 star review on 24th March 2025
Christina
Santander 1 star review on 4th December 2024
Verified Buyer
Santander 1 star review on 25th August 2024
Mike
Santander 1 star review on 25th August 2024
Mike
3
Anonymous
Anonymous  // 01/01/2019
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Posted 7 months ago
I wish I had not come across this company when I did, everything I did with the company was just a total waste of time, I’d have said a total waste of resources also but oliviatrader 44 at gmail . Com made sure I got my money back. They are just a bunch of thieves who have had scamming in their DNA, that is what they were born to do and I hope someday justice will be served and they will be made to face the law. Everyone should stay away from them WhatsApp + 1 423 248 2140
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Posted 8 months ago
They seem to want to have less customers. Made an appt. Showed up on time. No one came out for 15-17 minutes. Then the woman never apologized for being late (she was in the back the whole time). They don’t do bills delivered to pay automatically. They just talk down to you the whole time. I’m guessing their plan is for everyone to leave the bank so they don’t have to work? I don’t get why or how you can be THIs bad about customer service and this entitled towards customers. Very snooty entitled people at this bank who really hate working there and really don’t seem to want customers at all.
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Posted 8 months ago
3 months ago Santander froze my account and they say are not at liberty to tell me why. The customer service is truly appalling, I have phoned several times and generally you are passed around from one person to another for up to 3 hours (that is my personal record) I have filed a complaint with the financial ombudsman but that takes time and meanwhile does not help with access to my money. I am truly shocked that banks are allowed to do this to their customers. It gives you little faith in financial institutions!
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Posted 8 months ago
Hate this new app look. More confusing than the old one
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Posted 8 months ago
A joke they put a extended hold two weeks in a row on my business checks I deposited and lock my account. Iam going to td bank
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Posted 8 months ago
This group will use deceptive tactics to convince you to send all of your hard-earned money, promising to double it through dubious means. But before you can say "jackpot," they take all of the money out of your account and abandon you. I was feeling quite bleak after succumbing to their deceit. However, L I N C O X R E C L A I M intervened and did their magic. They assisted me in getting my money and my profits back in a matter of days. I also took back control of my account and got back everything that was rightly mine with the help of the information they gave me. These people are a great resource if you're in a pinch!
Santander 1 star review on 25th August 2024 Santander 1 star review on 25th August 2024
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Posted 8 months ago
Santander need to take action their new app is awful, clunky , slow, you must log out as if you don't the app stays open dispite leaving the page. Often can not log in and randomly freezes!!
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Posted 8 months ago
It never works when transferring funds. Terribly unreliable.
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Posted 8 months ago
Worst banking in the country. Will not work with you help or care and will only take your money and careless about anything else needed. There customer service is horrible do not use this bank.
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Posted 8 months ago
The new Santander app is rubbish, as a pensioner it is much to complicated compared to the old one. I am a select customer and now I wish I wasn’t.
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Posted 8 months ago
The app keeps freezing and I have to keep to keep putting it back on again I never had to do this with the previous app what is happening? Not very happy?
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Posted 8 months ago
Hi there, I added 10,850 dollars to my account and made it up to 37,961 dollars. Following the registration of my withdrawal request, the broker first denied it, withheld the full amount of my profit from the account, and prevented me from withdrawing the profit. Despite my repeated attempts to contact both the email broker and the official Telegram support, they have not replied to any of my correspondence and have simply ignored it. Up until I denounced them to a company named ( juliana_phil _232 (@)_ gmail _com ) which fights fraudulent acts, and which assisted me in getting my money back.I hope all who support the broker are accountable in this case.you can also contact on her Whatsapp; (+1---76--2)--3 -8 -1--9 -6--0--3
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Posted 9 months ago
Absolutely shocking, seem to have put a block on my account with all of my money in for some apparent reason that none of them can tell me! I have been calling them for the last 12 days trying to get it resolved, passed from pillar to post and no one has a clue what they are doing. I have been left for 12 days with no access to my money, and seems as if it going to be even longer as the team that can apparently take the block off are allowed as much time as possible even if the referral is marked as urgent. I haven't been offered any sort of financial support, i am absolutely appalled! Firstly I was told it was going to be sorted by 02/08, which is wasn't so i had to chase them again, to then be told it would be sorted by 07/08, which again it wasn't, they then said it would be resolved by today 09/08, but by the looks of things it isn't going to be and they clearly do not care or have any remorse.
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Posted 9 months ago
They gave me Extensions then charged me $6,000 in penalty fees. Stay away from this bank- They are also being investigated for fraud and taking advantage of customers🤔😡😡😡
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Posted 9 months ago
One of the most heartless cold loan companies you could ever deal. They are not interested in helping anyone and will do everything they can to take as much from you as possible. Go anywhere else. Give blood if you have to but don’t go through them
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Posted 9 months ago
The new app is terrible. It try’s taking payments out of both my accounts. Need changing
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Posted 9 months ago
the only reason this is a 1 star is because I can’t give 0 star review. This has become the worst bank ever. if you are thinking of joining DONT. this review is not for the physical branch in Bloomfield. it’s for overall service. today my Card was declined because apparently my new card with a new expiration date, which I have not received yet have is now in their system. so I can no longer use my card that I have that has not expired yet. the customer service representative that I spoke to even said it was not right. when I spoke to a very useless, not helpful at all, arrogant manager named MIKE, his response was “nothing can be done”. save yourself the aggravation and find yourself another bank, which is what I’m doing. also, this is not the first negative issue I’ve had with them, but definitely the last. WORST MANAGER IVE DEALT WITH!!!
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Posted 9 months ago
New App is so unreliable. Experiencing problems logging in on both my wife’s phone & mine. Have tried uninstalling & reinstalling numerous times, but still having problems. “Oops something went wrong “ message is beginning to annoy me.
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Posted 9 months ago
If zero stars was an option than I would've selected immediately. Staff are the most useless collective of paid professional that I have had to deal with in a long long time. They are more interested in finding clever excuses as to why they 'can't' help you than actually doing what they are paid to do. They won't be seeing my custom ever again & all thanks especially to the staff in the Church Street, Enfield Town branch.
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Posted 9 months ago
Santander is rated 1.3 based on 573 reviews