Satsuma Loans Reviews

Name: Satsuma Loans
Rating: 4.61

4.6 Rating 2,945 Reviews

92 %

of reviewers recommend Satsuma Loans

Company Reviews

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Metrics

4.6

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Satsuma Loans 1 star review on 24th June 2025

NORMAN BROOKES

Satsuma Loans 5 star review on 14th March 2017

Anonymous

Satsuma Loans 5 star review on 2nd March 2017

Palita

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service very informative and you know what your getting and got the money in the bank very quickly thank you Satsuma .”

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Posted 9 years ago

“Very easy to complete application and overall good service”

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Posted 9 years ago

“I made an error with my bank details and never got my loan I called to get update and know one was able to help. I am still waiting for an update on this matter”

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Posted 9 years ago

“Excellent serviced again. would recommend to anyone looking for a loan”

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Posted 9 years ago

“Recommend to all. Very quick and easy. I just wish I'd have thought about a bugger loan due to easy payments”

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Posted 9 years ago

“I think that satsuma loans are one of the best loan companies around, They accepted me when a few others declined me, I needed a new window fitted urgently after one one the children had smashed it, the money was in my account within one hour after applying! It's also a lot easier to spread the payments weekly rather than one bug lump sum.Thank you so much satsuma, I don't know what I would have done without your help!”

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Posted 9 years ago

“Very good service. Easy to use website especially now they have a login area. Payments are so simple as low weekly payments makes it manageable. Best company I have used.”

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Posted 9 years ago

“Brilliant”

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Posted 9 years ago

“Excellent customer service. Very prompt replies to all applications.”

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Posted 9 years ago

“REALLY quick”

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Posted 9 years ago

“Very happy with service excellent customer service”

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Posted 9 years ago

“Accepted me when no other company would, would be better if they also offered the option to pay it monthly aswrll rather than just weekly.”

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Posted 9 years ago

“Nice to deal with on the telephone. Pity there is not an option to pay monthly instead of weekly as the loan does not seem to take the fact that you get paid monthly into account. Also behind the times in that you cannot manage your account online. Easy to apply and fast payment.”

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Posted 9 years ago

“excellent company helpful customer service would just like if i could be invited to have a satsuma account”

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Posted 9 years ago

“Excellent service deliver what they advertise”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“I didnt ask for a loan but was approoved so i tried it... Looks like its good”

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Posted 9 years ago

“Easy to use”

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Posted 9 years ago

“Very pleased quick application and fast payout”

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Posted 9 years ago

“First class from completing application,being approved,money into my account Within a couple of hours. Ken warren”

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Posted 9 years ago

Satsuma Loans is rated 4.6 based on 2,945 reviews