Satsuma Loans Reviews

4.6 Rating 2,940 Reviews
92 %
of reviewers recommend Satsuma Loans
4.6
Based on 2,940 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Anonymous
Anonymous  // 01/01/2019
Maria from the call centre went above and beyond to help me answer some questions I had in regards to my loan. Not only did she show amazing customer service skills, but also showed a great level of understanding and people skills, which is more than can be said for some of the other representatives. I was very much satisfied with the service in all aspects.
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Posted 5 years ago
Professional
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Posted 5 years ago
helps me when i want
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Posted 5 years ago
very quick and easy
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Posted 5 years ago
Very quick and easy
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Posted 5 years ago
Great easy process ,money went in and out when it says .Recomended
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Posted 5 years ago
Quick and easy. Interest a bit steep.
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Posted 5 years ago
Good efficient and professional
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Posted 5 years ago
Reasonably straightforward once approved the money was in my account before I had confirmation email
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Posted 5 years ago
Professional Fast Expensive
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Posted 5 years ago
I would like to know if I could change the payments from 12 months to 6 months and how much a month it would be thank you for your help
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Posted 5 years ago
APR is a little high but overall a good service
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Posted 5 years ago
easy to use ,
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Posted 5 years ago
Quick service but expensive
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Posted 5 years ago
Quick and easy to use and understand.
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Posted 5 years ago
Happy with service provided and easy to use.
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Posted 5 years ago
A good service with good communication. Seems to be more care in ensuring you can afford any loan and not just about getting those repayments In. Interest is still very high and still feels like those with poorer credit scores are taken advantage of.
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Posted 5 years ago
they are so good but if only they can reduced there interest.
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Posted 5 years ago
Good service and fast.
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Posted 5 years ago
Good service no complaints
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Posted 5 years ago
Satsuma Loans is rated 4.6 based on 2,940 reviews