Satsuma Loans Reviews

Name: Satsuma Loans
Rating: 4.61

4.6 Rating 2,942 Reviews

92 %

of reviewers recommend Satsuma Loans

Company Reviews

Questions

Metrics

4.6

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Satsuma Loans 1 star review on 24th June 2025

NORMAN BROOKES

Satsuma Loans 5 star review on 14th March 2017

Anonymous

Satsuma Loans 5 star review on 2nd March 2017

Palita

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such an easy process and very fast transaction . Excellent customer service .”

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Posted 8 years ago

“Satsuma was there when I really needed some help, there service was very quick. I cant thank them enough. I will use again in the future.”

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Posted 8 years ago

“Very polite and got my query sorted out quickly”

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Posted 8 years ago

“Prompt and excellent service”

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Posted 8 years ago

“Customer service is second to none and the new log in for customers is a great way to keep track”

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Posted 8 years ago

“Excellent easy application process.”

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Posted 8 years ago

“Was very easy”

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Posted 8 years ago

“Very good very quick would use again keep up the good work”

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Posted 8 years ago

“Very helpful, and a very fast decision.”

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Posted 8 years ago

“Very easy to apply, website easy to use, manageable payments. It came in handy, would recommend to anyone.”

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Posted 8 years ago

“Easy to use always helpful if you need to speak to customer service. Give you peace of mind knowing there are other alternatives of lending available. Satsuma loans are helpful and simple to understand”

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Posted 8 years ago

“Quick easy and done all on line perfect no hassle no dramas money in my account within an hour A++++++”

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Posted 8 years ago

“It was so easy to get a loan and when I've rang s couple of times they were very helpful and once I've paid it off I will use them again x”

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Posted 8 years ago

“The website and the application for applying for a loan was easy to use and understand and didn't take long to fill out . And had a decision with in minutes.”

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Posted 8 years ago

“Very helpful and friendly”

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Posted 8 years ago

“Easy to understand and quick to complete.”

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Posted 8 years ago

“absolutely excellent service from start to finish”

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Posted 8 years ago

“I found the whole experience very easy”

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Posted 8 years ago

“Excellent customer service and speeding action taken.”

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Posted 8 years ago

“Thank you for help”

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Posted 8 years ago

Satsuma Loans is rated 4.6 based on 2,942 reviews