Satsuma Loans Reviews

Name: Satsuma Loans
Rating: 4.61

4.6 Rating 2,945 Reviews

92 %

of reviewers recommend Satsuma Loans

Company Reviews

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Metrics

4.6

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Satsuma Loans 1 star review on 24th June 2025

NORMAN BROOKES

Satsuma Loans 5 star review on 14th March 2017

Anonymous

Satsuma Loans 5 star review on 2nd March 2017

Palita

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the whole process very easy and the satsuma team very helpful and professional Excellent service”

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Posted 8 years ago

“You're a life saver!!”

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Posted 8 years ago

“Quick service”

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Posted 8 years ago

“Thorough and Professional. ..and a very quick decision”

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Posted 8 years ago

“Supposedly had technical issues. Money was not released until 48 hours after applied for. No contact from company. I was only aware of problem after contacting them after dead line.”

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Posted 8 years ago

We're sorry to hear about your recent experience with you. We've sent you a private message, we'd like to chat.

Posted 8 years ago

We're really sorry to hear about your recent experience, we'd like to talk about this. Please call us on 0330 303 2000. Kind Regards, The Satsuma Team

Posted 8 years ago

“Quick response and money in the account less than an hour. But they need to look into the interest in way too much that could send customers away.”

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Posted 8 years ago

“Was quick and easy”

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Posted 8 years ago

“Haven’t recieved my loan”

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Posted 8 years ago

We're really sorry to hear that you haven't received your loan amount. We've sent you a private message, we'd like to help.

Posted 8 years ago

“Helped me out thank you.”

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Posted 8 years ago

“It’s been 3 days since my loan was agreed, still yet to receive my money.”

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Posted 8 years ago

We're sorry to hear this Joseph. We've sent you a private message so we can look into this for you.

Posted 8 years ago

“Nothing is wrong but it’s not like your giving people free money so don’t give it the big we are such a great company we are really helping people 🙄”

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Posted 8 years ago

“Easy on line aplication”

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Posted 8 years ago

“Yes I'm happy”

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Posted 8 years ago

“Excellent service always very helpful ,be sure to contact satsuma if you are experiencing problems”

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Posted 8 years ago

“I was able to obtain instant cash and within a hour, it was in my bank account. The process was clear and straightforward. I would recommend Satsuma to anyone who wants cash quick, hassle free.”

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Posted 8 years ago

“Very easy application, quick payment. Great app for checking account info.”

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Posted 8 years ago

“Very professional and helpful.”

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Posted 8 years ago

“Easy to use and paid into my account within the promised parameters.”

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Posted 8 years ago

“I was very impressed at how easy quick and efficient the whole process was. I received the money in my account within 1 hour on a Sunday, very welcome but wholly unexpected.”

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Posted 8 years ago

“Careful, caring and considerate, made me feel valued and ok”

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Posted 8 years ago

Satsuma Loans is rated 4.6 based on 2,945 reviews