Satsuma Loans Reviews

Name: Satsuma Loans
Rating: 4.61

4.6 Rating 2,942 Reviews

92 %

of reviewers recommend Satsuma Loans

Company Reviews

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Metrics

4.6

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Satsuma Loans 1 star review on 24th June 2025

NORMAN BROOKES

Satsuma Loans 5 star review on 14th March 2017

Anonymous

Satsuma Loans 5 star review on 2nd March 2017

Palita

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got refused by other companies but satsuma believed in me!”

Helpful Report

Posted 7 years ago

“very quick and easy to apply overall satisfied customer”

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Posted 7 years ago

“They considered my application very thoroughly but fairly and treated me as a human being not just a set of checks and statistics”

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Posted 7 years ago

“Very good quick and easy to sort out and very reliable”

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Posted 7 years ago

“Easy to apply and manage.”

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Posted 7 years ago

“I'm satisfied with decisions so quick & easy , and affordable.”

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Posted 7 years ago

“No fuss, efficient service. It took a few days but Satsuma postponed the first repayment due to the delay.”

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Posted 7 years ago

“The loans give you a decision straight away, and pay the money very quickly into the bank,there are no hidden costs or charges, this is why I would recommend satsuma loans”

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Posted 7 years ago

“the time it took to go through and into the bank”

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Posted 7 years ago

“Quick response and clear information”

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Posted 7 years ago

“good service easy application and a fast deposit. downsides are a little expensive and not easy to manage account online nor to repay early.”

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Posted 7 years ago

“very simple application and acceptance . money paid out quickly too”

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Posted 7 years ago

“well done , thank you”

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Posted 7 years ago

“I was in need of quick cash and I applied on line and was accepted. The interest rate is very high, but when you need cash in a hurry you really don't have muchecked choice. I repaid my loan early which saved me some money. I would recommend that if you do take out a loan with them that you pay it off as early as possible.”

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Posted 7 years ago

“the company were as expected, clear, helpful and appropriate”

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Posted 7 years ago

“very easy to choose how much and when you can pay back whether it be monthly or weekly. you start with a smaller amount, then, once you have proved you can pay that, you may be offered more if you needed another loan. customer service reps are very helpful if you need to contact them for any reason.”

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Posted 7 years ago

“One particular person called Kadie made my experience with Satsuma with excellent. She was helpful and sincere. She listened to my every need and was apologetic on behalf of those that were not.”

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Posted 7 years ago

“Was helpful”

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Posted 7 years ago

“I asked for a loan and was accepted, no fuss and no major problems to contend with.”

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Posted 7 years ago

“Very quick and easy to apply for and money went in to bank account within approx 15mins and that was on a Sunday. Other than interest quite high I'm very happy with Satsuma”

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Posted 8 years ago

Satsuma Loans is rated 4.6 based on 2,942 reviews