I have checked on the system and the order had been awaiting collection since 18th and we have sent a number of emails to you advising of this as well as replying to your email messages logged via our website. I see that you have now collected the item and trust it is to your satisfaction.
“Order and pay for item after awkward long winded registration process. Then get email item no longer available and takes days to refund money. All a bit crap really and would not use again if at all possible.”