“I’ve ordered a Dyson blow dryer on the 28/8/23 and was told it would be delivered on 7/9/24. It’s now 11/9/23 and not received it. I’ve tried calling no luck. I’m really hoping it arrives soon as I’ve spent a lot of money. I’ll keep the site updated and I hope I haven’t been scammed”
“BEWARE!!!! This are just some fu****g scammers! I order a Dyson hair dryer , I’ve had enough patients to wait my parcel, after I realized that was a scam. I’ve tried to contact them few days in a row, emails, phone calls, texts, nothing ! This guys are just some junks who wants to get reach on our back!”
“I may be a senior citizen, but I do have some C&G certs. to prove I can still
learn. However, this tablet has be confused. It supposedly had Office 2010
already installed (word/access/power point) Quite looking forward to using
all of these -but no-way could I find where and how to access these progs.
The product code I was asked couldn't be seen the only one (wrong as it
happened) was to join me up with 365 which I did not want. When I looked for
Microsoft security code which I received there were such weird messages I wondered if it was a legitimate message. These things should really be made more man in the street accessible we are not all
computer whiz kids just laymen. The other things I found were difficult
was trying to locate your telephone number to have a proper conversation, and getting the www to connect with my computer.
I am still unable to use my new device, chiefly because until someone
comes I am not sure of the security as I said particularly after the
recent hoo haa.”
“I purchased a couple of 32GB memory sticks in June 2015. Received a request for a review of my 'recent purchase' in mid-October, prompting a fear that someone else had been using my account. Checked my account online, but no account activity since my last purchase over four months ago. My 'poor' rating reflects this fact. Otherwise I have no complaints.”
“I will never do business with this company again, after getting my order totally wrong, they then proceeded to be rude to me, I never once heard the magic word "sorry" in all my emails and contacts with them, Buyers Beware !!!”
There was an incorrect product image on the website so you did not receive the product you were expecting. When you contacted us we issued you a Return Number and provided a pre-paid Return Label, which for some reason you decided not to use. We advised that a refund would be issued on the return of the item. A full refund was issued.
“The item I ordered was advertised as being in stock but when I called them after placing the order to enquire when I could collect they advised the item was 'due in' the following day. This makes me feel they are working on a low stock situation and reliant on next day deliveries from other suppliers.”
We don't carry stock of all the products we sell as we sell some 600,000+ lines so there will be occasions where we have to buy in an item from one of our network of suppliers. You will find that a lot of companies work this way nowadays to avoid having to carry large stock volumes. Delivery is usually next day in any case so it does not affect the delivery time frames that we quote.
“"fFreebies" arrived in good time - main order still outstanding after placing order on 19th Oct. Chased three times - "order with our supplier". Tracking originally showed " to be updated". Changed a week ago to "estimated shipment 15/10/15" (two days ago) - now gone back to showing "to be updated". If there is no stock just say so, cancel the order and refund.”
“Requested a copy receipt for warranty purposes on several occasions and received absolutely no response. Very disappointed. Purchasing was easy and delivery time good.”
Hi, I can't find any record of the requests on the system so can only assume these did not come through. I have sent copies of the invoices to your email if you still require them.
“A company that sells partly-working products, and isn't willing to deal with any after-sales issues. No feedback from them, no replies to emails about exchanges or refunds.
Will not deal with them again. Bunch of cowboys”
“Items were fine but time for dispatch was really terrible, about two weeks or more even though they were said to be in stock with them, not awaiting stock or anything. Won't go back.”
“I have ordered from this firm twice - and on both occasions was let down.
The site promises customers delivery in 1-3 days and labels items as "in stock".
What rubbish! They called to cancel my order as the item was NOT in stock!
The second order (1-3 days in stock) - 11 days later I had to chase!
Argued for a refund for postage - even that they got wrong and refunded me £3 short!
I always seem to speak to the same two guys - is this a 2 man band?
Stay clear people!”
