Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything as should be”

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Posted 6 years ago

“Decent price, swift delivery”

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Posted 6 years ago

“Bought Brooks multi tool on Black Friday deal at great price. Super piece of kit quick delivery, very happy as usual with Scotby Cycles service”

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Posted 6 years ago

“I purchased a pair of Five Ten Freerider shoes. Price was very good, and service was excellent, with very quick dispatch. I had to return the first pair purchased because they were too small. I phoned for advice and the customer service person was very helpful, and seemed to know that some Five Ten shoe models come up smaller than others. After my call to customer services I eventually bought a half size up, and the fit is excellent. Very pleased with my experience.”

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Posted 6 years ago

“Fantastic. Thanks guys. Price and service excellent..all the best..Jon”

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Posted 6 years ago

“Very prompt delivery and item fitted perfectly”

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Posted 6 years ago

“Excellent service as always, and quality at a great price”

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Posted 6 years ago

“Great value and fast shipping.”

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Posted 6 years ago

“Great item, great price and super quick delivery 👍”

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Posted 6 years ago

“Excellent advice and efficient service”

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Posted 6 years ago

“Great price”

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Posted 6 years ago

“Great products at very good prices delivered quickly”

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Posted 6 years ago

“Very helpful!”

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Posted 6 years ago

“All good”

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Posted 6 years ago

“when choosing your preferred delivery 'Royal Mail 48hours' doesn't mean we'll dispatch it in 48hrs then put it on a Royal Mail 2 day service..!! FFS it took nearly a full week to get the shoes I ordered.. back to Chain Reaction then...”

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Posted 6 years ago

Hi Dan, We're really sorry we weren't able to deliver your order any sooner, we've looked into this and we did dispatch your order placed Monday night on Tuesday afternoon. As our free delivery service, Royal Mail's Tracked 48 aims to deliver or to make a first delivery attempt with two working days so the order should have been with you on Thursday, however, this wasn't the case as the order was delivered first thing Friday morning. Unfortunately, it looks as though your order was missorted at Edinburgh Mail Centre as initially it was out for delivery from the Penicuik DO on Thursday but was returned to Edinburgh and was delivered via the Peebles DO on Friday. Mistakes which lead to delays such as this aren't ideal and we're very sorry it happened to your order. If you have any further problems please don't hesitate to get in touch. Kind Regards, Neil.

Posted 6 years ago

“Quick delivery and excellent value for money”

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Posted 6 years ago

“Fast delivery. Good choice.”

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Posted 6 years ago

“Quick and efficient purchase, really happy!”

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Posted 6 years ago

“I incorrectly submitted my address and they quickly responded to my email and changed the address.. they also upgraded my postage to next day Would highly recommend Nick”

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Posted 6 years ago

“Good price, quick delivery”

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Posted 6 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews