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Scotby Cycles Reviews

4.9 Rating 3,360 Reviews
99 %
of reviewers recommend Scotby Cycles
4.9
Based on 3,360 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Scotby Cycles Reviews
Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

Write Your review

Scotby Cycles 5 star review on 19th September 2023
Phillip Bennett
Scotby Cycles 5 star review on 3rd September 2023
Kevin Mitchell
Scotby Cycles 5 star review on 7th June 2023
Paul McDonald
Scotby Cycles 5 star review on 16th June 2022
Pete Cass
Scotby Cycles 5 star review on 20th May 2022
Hugh Stirzaker
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
59
Anonymous
Anonymous  // 01/01/2019
Love your store, lads.
Helpful Report
Posted 2 years ago
Good price on mountain bike shoes. Arrived quickly and well packaged. Would recommend
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Posted 2 years ago
Good service
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Posted 2 years ago
easy ordering, timely despatch and delivery as promised
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Posted 2 years ago
I bought a new cycle helmet, the price was really good and the delivery communication and speed was great
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Posted 2 years ago
5 star service
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Posted 2 years ago
Best price and super fast delivery. Great product, just what I needed to organise my pannier. Highly recommend, thanks!
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Posted 2 years ago
I was very pleased with Scotby Cycles super-fast service and competitive prices. I would definitely buy from Scotby again. My order (ORTLIEB Ultimate 6 bag) arrived really quickly and was well packaged. Many thanks Scotby!
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Posted 2 years ago
I bought a backpack for my daughter in law’s birthday. It arrived promptly at her home and she was delighted with it. It has already been used on a trip to Spain I would definitely use this company again .
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Posted 2 years ago
Good range of good quality products …. very quick delivery …. very happy with our purchase.
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Posted 2 years ago
I was really happy with the service and products that I bought online from Scotby Cycles. I wanted a pannier rack with a waterproof pannier that could also turn into a rucksack, so I can carry it upstairs and around town easily after I park my bike. Scotby Cycles had one, and posted it to me, and I love it. It's transformed my commute.
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Posted 2 years ago
Fantastic service and fast delivery. Really pleased with my Ortlieb bag!
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Posted 2 years ago
I ordered a pair of adidas 5 10s in green, I got half size larger I added another inner sole on top of original one they are amazing boot , excellent grip support and real comfy , Scotby cycles delivered these within a couple of days of me ordering them , very reasonable price and great customer service , “Give Them A Try “….
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Posted 2 years ago
Easy ordering process, extremely competitive prices. Will definitely use again. Very quick and free delivery. Excellent all round. Thank you.
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Posted 2 years ago
Exceptional. Ordered something at 11.45am and arrived with me in NI the next morning at 9.30am. Will definitely order again
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Posted 2 years ago
Happy with purchase Ortleib bikepcking fork bags. Cheaper than elsewhere. I could have collected but opted for 1 class postage, which was on £2.95 more and saved the faff of driving to collect.
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Posted 2 years ago
My shoes were to large but the returns process was quick and easy
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Posted 2 years ago
Great service, product and price. Will shop with you again. Thanks!
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Posted 2 years ago
Delivered my preorder about a month ahead of time!Great service, trustworthy store.
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Posted 2 years ago
There were some questions about the bike that was not on the spec. Scotby answered them straight away. I ordered the bike on a monday it was delivered to Scotland on Wednesday. The ebike was well packed and easy to put together as all the hard stuff was already done. The bike is ideal and powers up hills with ease.
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Posted 2 years ago
Scotby Cycles is rated 4.9 based on 3,360 reviews